SOCIAL COUNSELOR SUPERVISOR - 04212026-76931
State of Tennessee, Nashville, TN, United States
Job Information
Opening Date/Time: 4/21/2026 12:00 AM Central Time
Closing Date/Time: 5/04/2026 11:59 PM Central Time
Salary (Monthly): $4,057.00 - $5,078.00
Salary (Annually): $48,684.00 - $60,936.00
Job Type: Full-Time
City, State Location: Knoxville, TN
Department: Disability and Aging
Location of (1) Position(s) to be Filled
Department of Disability and Aging, Knox County
Early Intervention System
Tennessee Early Intervention System
Screening and Background Checks
A Motor Vehicle Records screening will be conducted prior to employment.
Proof of education is required.
This position requires a criminal background check. You may be required to provide information about your criminal history to be considered for this position.
Requirements
Graduation from an accredited college or university with a bachelor's degree in social or behavioral science and experience equivalent to three years of full-time professional social or human services counseling work; additional qualifying graduate coursework in social work may be substituted for the required experience, on a year-for-year basis, to a maximum of two years; or three years of full-time professional social or human services counseling experience with the State of Tennessee.
Applicants for this class may be required to: complete a criminal history disclosure form in a manner approved by the appointing authority; agree to release all records involving their criminal history to the appointing authority; supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint-based criminal history records check; submit to a review of their status on the Department of Health's vulnerable persons registry.
Overview
Under general supervision, is responsible for professional social counseling work of average difficulty and supervisory work of routine difficulty; and performs related work as required. An employee in this class is responsible for supervising subordinates providing professional social counseling services. This class differs from that of Social Counselor 2 in that an incumbent of the latter is responsible for professional social counseling work and is not supervising.
Responsibilities
Direct, train, assign, supervise, and evaluate the work of subordinate employees according to policy. Supervises and participates in the preparation and maintenance of reports related to assigned program.
Assess the quality of services based on identified needs and appropriateness of referrals. Monitor program activities to ensure goals are met and make periodic home visits to observe interactions with external customers.
Provide guidance and advice to improve efficiency and quality of program operations and services.
Perform liaison work and communicate effectively with other departments, governmental entities, and other internal/external customers in explaining programs and obtaining desired actions. Maintain contact with other related program staff to coordinate efforts.
Handle complaints and resolve conflicts from external and internal customers. Discuss difficult cases with subordinates or supervisors to assist in problem solving.
Competencies (KSA's)
Courage
Builds Effective Teams
Decision Quality
Interpersonal Savvy
Instills Trust
Knowledge
Administration and Management
Law and Government
Personnel and Human Resources
Psychology
Customer and Personal Service
Skills
Active Learning and Listening
Critical Thinking
Monitoring
Social Perceptiveness
Coordination
Abilities
Deductive Reasoning
Oral Comprehension & Expression
Written Comprehension & Expression
Speech Clarity & Recognition
Problem Sensitivity
Tools & Equipment
Computers
Phones
Printer/Scanner/Copier/Fax Machine
Calculator
Personal Vehicle
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
A valid driver's license
For the past five years, the candidate's driver record must not have a record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application. Agencies may allow an exception based on other factors.
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Opening Date/Time: 4/21/2026 12:00 AM Central Time
Closing Date/Time: 5/04/2026 11:59 PM Central Time
Salary (Monthly): $4,057.00 - $5,078.00
Salary (Annually): $48,684.00 - $60,936.00
Job Type: Full-Time
City, State Location: Knoxville, TN
Department: Disability and Aging
Location of (1) Position(s) to be Filled
Department of Disability and Aging, Knox County
Early Intervention System
Tennessee Early Intervention System
Screening and Background Checks
A Motor Vehicle Records screening will be conducted prior to employment.
Proof of education is required.
This position requires a criminal background check. You may be required to provide information about your criminal history to be considered for this position.
Requirements
Graduation from an accredited college or university with a bachelor's degree in social or behavioral science and experience equivalent to three years of full-time professional social or human services counseling work; additional qualifying graduate coursework in social work may be substituted for the required experience, on a year-for-year basis, to a maximum of two years; or three years of full-time professional social or human services counseling experience with the State of Tennessee.
Applicants for this class may be required to: complete a criminal history disclosure form in a manner approved by the appointing authority; agree to release all records involving their criminal history to the appointing authority; supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint-based criminal history records check; submit to a review of their status on the Department of Health's vulnerable persons registry.
Overview
Under general supervision, is responsible for professional social counseling work of average difficulty and supervisory work of routine difficulty; and performs related work as required. An employee in this class is responsible for supervising subordinates providing professional social counseling services. This class differs from that of Social Counselor 2 in that an incumbent of the latter is responsible for professional social counseling work and is not supervising.
Responsibilities
Direct, train, assign, supervise, and evaluate the work of subordinate employees according to policy. Supervises and participates in the preparation and maintenance of reports related to assigned program.
Assess the quality of services based on identified needs and appropriateness of referrals. Monitor program activities to ensure goals are met and make periodic home visits to observe interactions with external customers.
Provide guidance and advice to improve efficiency and quality of program operations and services.
Perform liaison work and communicate effectively with other departments, governmental entities, and other internal/external customers in explaining programs and obtaining desired actions. Maintain contact with other related program staff to coordinate efforts.
Handle complaints and resolve conflicts from external and internal customers. Discuss difficult cases with subordinates or supervisors to assist in problem solving.
Competencies (KSA's)
Courage
Builds Effective Teams
Decision Quality
Interpersonal Savvy
Instills Trust
Knowledge
Administration and Management
Law and Government
Personnel and Human Resources
Psychology
Customer and Personal Service
Skills
Active Learning and Listening
Critical Thinking
Monitoring
Social Perceptiveness
Coordination
Abilities
Deductive Reasoning
Oral Comprehension & Expression
Written Comprehension & Expression
Speech Clarity & Recognition
Problem Sensitivity
Tools & Equipment
Computers
Phones
Printer/Scanner/Copier/Fax Machine
Calculator
Personal Vehicle
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
A valid driver's license
For the past five years, the candidate's driver record must not have a record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application. Agencies may allow an exception based on other factors.
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