Business Development Manager- Specialty Coatings
PSE Group, Baltimore, MD, United States
BUSINESS DEVELOPMENT MANAGER - SPECIALTY COATINGS
The BDM is responsible for meeting or exceeding region performance goals by servicing paint and coatings customers in the General Industrial, Commercial Fleet, Wood Finishing, Mil‑Spec, and Architectural Coatings markets. Additionally, the BDM targets, solicits, and secures new business, services and grows existing accounts, learns and understands product lines, prepares and creates sales related documentation, and develops strong customer relationships.
Why Work for Painters Supply & Equipment?
401(k) program with company match
Generous benefits package for full‑time employees: Medical, Dental and Vision
Company paid life and disability insurance
3 weeks paid time off
Competitive compensation program
A great work environment with career advancement opportunities
Business Development Manager (BDM) - Specialty Coatings Division
In business since 1952, Painters Supply & Equipment, Co. is a leading distributor of automotive and specialty paints, coatings, associated products and equipment in the automotive refinish and specialty coatings market. We are proud to supply our customers with world‑leading products from manufacturers such as PPG, 3M and Norton. Painters Supply has expanded to more than 50 stores in 12 states, servicing over 10,000+ customers. We are seeking dedicated and talented people to help provide industry‑leading service to our customers and to support our company’s fast growth.
Requirements
ESSENTIAL DUTIES:
SALES
Maintain and grow current accounts
Identify, solicit, and secure new business
Develop and execute region sales plan consistent with budgetary goals
Deliver exceptional service to customers by understanding and proactively responding to their needs
Gain and maintain knowledge of market and actively compete to increase market share
Coordinate outside sales activities with Specialty Coatings Director, Region Sales Team, and Credit Department
Develop strong partnerships with sales team, branch employees and vendor representatives
Conduct sales calls and presentations to prospective and existing customers
Maintain effective, ongoing interaction with all vendors to maximize utilization of cost‑effective resources
Familiarize self with all product lines, including application and best practices
Assist customers with product selection and application to develop expert relationships
Develop sales presentations and promotions to facilitate growth within existing account and to develop new accounts
Conduct product demonstrations with customers and factory representatives
Prepare and create necessary documentation and reporting
Prepare and submit accurate and timely activity reports
CUSTOMER SERVICE
Investigate and follow up with all customer and Quality Management System concerns
Monitor and track customer back orders and provide customers with technical and marketing training as needed
Assist customers in determining inventory levels, color verification and field color formulations
Ensure proper documentation for all consigned inventory and equipment per Quality Management System (QMS) Work Instructions
MARKETING
Collect and maintain customer, territory, and target information
Identify current market competitors and performance levels
Collaborate with vendors in planning, targeting, and market growth efforts
Exhibit the ability to articulate company value proposition
Develop, implement, and maintain action plans to meet and exceed targeted revenue and profitability targets for new and existing customers
Prepare sales call reports, proposals, forecasts, and business plans
MANAGEMENT
Control expenses within projected budgets, maintain records and documentation for required submission as needed
Actively research General Industry and Commercial Coatings information through company training, trade journals, seminars, etc.
Understand sales goals and formulate a plan of action to attain company measures
Additional Duties
Attend and participate in all sales meetings
Participate in special project assignments and complete additional duties as needed
Assist in store operations during times needed, i.e. vacation, personal, medical absences, etc.
Assist with inside customer service as needed, to include processing customer orders per QMS Work Instructions
Conduct oneself in a professional manner to ensure exceptional quality and customers service expectations are met
Be able to work all scheduled hours as needed
Perform other duties as assigned
Overnight travel: 25%
Physical And Training Requirements
Required to lift and carry approximately 25‑50 lbs. frequently and 75‑100 lbs. on occasion
Must be able to physically demonstrate paint and associated products by utilizing various product delivery systems
Required courses: RIGHT‑TO‑KNOW Training (U.S.)
Operate vehicle in accordance with all state, provincial and federal laws, while maintaining an acceptable personal driving record
Must be licensed to operate vehicle in accordance with state, federal, and provincial law
Must have acceptable driving record from DMV/MTO
Must be able to pass a pre‑employment drug screen
College degree and 5 years of territory management preferred
Preferred Experience
Experience with high‑performance paints and coatings—Automotive, General Industrial, Commercial Fleet, Powder Coatings, Mil‑Spec, or Wood Finishes (5+ years preferred)
Experience in business development, managing both direct accounts and sharing accounts with general Territory Managers
Strong technical aptitude
Other Requirements
If usage of employee’s own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy. Employee must be licensed and able to operate vehicle in accordance with state law, including commercial driver’s license if required. Must have acceptable driving record from State Motor Vehicle Bureau and be available for overnight travel approximately 25% of the time.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees so classified. Depending on the experience, training and their development, employee may be given more discretion in carrying out their responsibilities.
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The BDM is responsible for meeting or exceeding region performance goals by servicing paint and coatings customers in the General Industrial, Commercial Fleet, Wood Finishing, Mil‑Spec, and Architectural Coatings markets. Additionally, the BDM targets, solicits, and secures new business, services and grows existing accounts, learns and understands product lines, prepares and creates sales related documentation, and develops strong customer relationships.
Why Work for Painters Supply & Equipment?
401(k) program with company match
Generous benefits package for full‑time employees: Medical, Dental and Vision
Company paid life and disability insurance
3 weeks paid time off
Competitive compensation program
A great work environment with career advancement opportunities
Business Development Manager (BDM) - Specialty Coatings Division
In business since 1952, Painters Supply & Equipment, Co. is a leading distributor of automotive and specialty paints, coatings, associated products and equipment in the automotive refinish and specialty coatings market. We are proud to supply our customers with world‑leading products from manufacturers such as PPG, 3M and Norton. Painters Supply has expanded to more than 50 stores in 12 states, servicing over 10,000+ customers. We are seeking dedicated and talented people to help provide industry‑leading service to our customers and to support our company’s fast growth.
Requirements
ESSENTIAL DUTIES:
SALES
Maintain and grow current accounts
Identify, solicit, and secure new business
Develop and execute region sales plan consistent with budgetary goals
Deliver exceptional service to customers by understanding and proactively responding to their needs
Gain and maintain knowledge of market and actively compete to increase market share
Coordinate outside sales activities with Specialty Coatings Director, Region Sales Team, and Credit Department
Develop strong partnerships with sales team, branch employees and vendor representatives
Conduct sales calls and presentations to prospective and existing customers
Maintain effective, ongoing interaction with all vendors to maximize utilization of cost‑effective resources
Familiarize self with all product lines, including application and best practices
Assist customers with product selection and application to develop expert relationships
Develop sales presentations and promotions to facilitate growth within existing account and to develop new accounts
Conduct product demonstrations with customers and factory representatives
Prepare and create necessary documentation and reporting
Prepare and submit accurate and timely activity reports
CUSTOMER SERVICE
Investigate and follow up with all customer and Quality Management System concerns
Monitor and track customer back orders and provide customers with technical and marketing training as needed
Assist customers in determining inventory levels, color verification and field color formulations
Ensure proper documentation for all consigned inventory and equipment per Quality Management System (QMS) Work Instructions
MARKETING
Collect and maintain customer, territory, and target information
Identify current market competitors and performance levels
Collaborate with vendors in planning, targeting, and market growth efforts
Exhibit the ability to articulate company value proposition
Develop, implement, and maintain action plans to meet and exceed targeted revenue and profitability targets for new and existing customers
Prepare sales call reports, proposals, forecasts, and business plans
MANAGEMENT
Control expenses within projected budgets, maintain records and documentation for required submission as needed
Actively research General Industry and Commercial Coatings information through company training, trade journals, seminars, etc.
Understand sales goals and formulate a plan of action to attain company measures
Additional Duties
Attend and participate in all sales meetings
Participate in special project assignments and complete additional duties as needed
Assist in store operations during times needed, i.e. vacation, personal, medical absences, etc.
Assist with inside customer service as needed, to include processing customer orders per QMS Work Instructions
Conduct oneself in a professional manner to ensure exceptional quality and customers service expectations are met
Be able to work all scheduled hours as needed
Perform other duties as assigned
Overnight travel: 25%
Physical And Training Requirements
Required to lift and carry approximately 25‑50 lbs. frequently and 75‑100 lbs. on occasion
Must be able to physically demonstrate paint and associated products by utilizing various product delivery systems
Required courses: RIGHT‑TO‑KNOW Training (U.S.)
Operate vehicle in accordance with all state, provincial and federal laws, while maintaining an acceptable personal driving record
Must be licensed to operate vehicle in accordance with state, federal, and provincial law
Must have acceptable driving record from DMV/MTO
Must be able to pass a pre‑employment drug screen
College degree and 5 years of territory management preferred
Preferred Experience
Experience with high‑performance paints and coatings—Automotive, General Industrial, Commercial Fleet, Powder Coatings, Mil‑Spec, or Wood Finishes (5+ years preferred)
Experience in business development, managing both direct accounts and sharing accounts with general Territory Managers
Strong technical aptitude
Other Requirements
If usage of employee’s own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy. Employee must be licensed and able to operate vehicle in accordance with state law, including commercial driver’s license if required. Must have acceptable driving record from State Motor Vehicle Bureau and be available for overnight travel approximately 25% of the time.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees so classified. Depending on the experience, training and their development, employee may be given more discretion in carrying out their responsibilities.
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