HOME HARDLINES/Remodel Relay Clerk
Kroger, Vancouver, WA, United States
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals. Monitor quality assurance standards. Embrace Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate company’s core values: respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products sold within the department and throughout the store
Gain and maintain knowledge of products sold and respond to questions, make suggestions, offer product samples
Inform customers of Drug GM and Home specials and recommend items to ensure they get what they need
Review “sell by” dates and take appropriate action; label, stock, and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Display a positive attitude; stay current with present, future, seasonal and special ads
Reinforce safety programs: comply with safety procedures, identify unsafe conditions, notify management of accidents or incidents
Perform preventive maintenance by inspecting equipment, notifying manager of repairs
Report all safety risks and illegal activity including robbery, theft or fraud
Must be able to perform essential functions with or without reasonable accommodation
Qualifications
Minimum
Ability to handle stressful situations
Effective communication skills
Basic math: counting, addition, subtraction
Desired
Retail experience
Second language speaking, reading or writing
Benefits
Comprehensive healthcare coverage: medical, dental, vision, prescription
Flexible scheduling; paid time off including holidays and sick leave
Employee Assistance Program: free counseling and financial coaching
Associate discounts on purchases, travel, technology
Tuition reimbursement up to $21,000 over career
Career growth through training programs and diverse pathways
#J-18808-Ljbffr
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals. Monitor quality assurance standards. Embrace Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate company’s core values: respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products sold within the department and throughout the store
Gain and maintain knowledge of products sold and respond to questions, make suggestions, offer product samples
Inform customers of Drug GM and Home specials and recommend items to ensure they get what they need
Review “sell by” dates and take appropriate action; label, stock, and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Display a positive attitude; stay current with present, future, seasonal and special ads
Reinforce safety programs: comply with safety procedures, identify unsafe conditions, notify management of accidents or incidents
Perform preventive maintenance by inspecting equipment, notifying manager of repairs
Report all safety risks and illegal activity including robbery, theft or fraud
Must be able to perform essential functions with or without reasonable accommodation
Qualifications
Minimum
Ability to handle stressful situations
Effective communication skills
Basic math: counting, addition, subtraction
Desired
Retail experience
Second language speaking, reading or writing
Benefits
Comprehensive healthcare coverage: medical, dental, vision, prescription
Flexible scheduling; paid time off including holidays and sick leave
Employee Assistance Program: free counseling and financial coaching
Associate discounts on purchases, travel, technology
Tuition reimbursement up to $21,000 over career
Career growth through training programs and diverse pathways
#J-18808-Ljbffr