Casual Surgery Center Coordinator/Injection Scheduler
Summit Orthopedics, Vadnais Heights, MN, United States
At Summit Orthopedics, we recognize the significance of each member of the Summit Family. Our patient‑first environment lives by our values of Compassion, Integrity, Excellence, Collaboration, Stewardship, and Innovation, fostering a respectful and purposeful workplace where staff feel valued.
As a Casual Surgery Center Coordinator, you will schedule surgery centre procedures and register patients. You will collect insurance information and payments, verify all required patient information, and greet patients, vendors, and visitors. Additionally, this role will be cross‑trained to assist with Injection Scheduling.
We have five Surgery Centres located in Woodbury, Eagan, Vadnais Heights, Plymouth, and Minnetonka. The coordinator’s primary home base is one of these centres, and you will also float to other locations as needed, providing exceptional patient care and teamwork across the network.
This flexible, casual position allows you to pick up shifts based on availability and departmental needs, with no set or guaranteed schedule.
Available Shifts
Monday – Friday with variable start times between 5:30 and 8:00 AM (subject to change).
Responsibilities
Serve as the front line of communication to patients by answering incoming phone calls and providing a high level of customer service.
Prepare patient medical charts, including history & physical, clinic notes, labs, or radiology reports.
Order supplies and forms.
Review existing patient personal and insurance information for accuracy and completeness.
Register new patients by obtaining personal demographics, insurance information, verifying insurance eligibility, and collecting payments.
Enter case history into the electronic medical record and audit completed medical records for uniform chart order. File completed medical records.
Determine when to initiate communication with other departments/clinic teams/customers to resolve issues.
Search appointment schedules for the physician, location, date, and time that most closely meet the patient's needs.
Schedule and confirm patient appointments.
Work with physician teams and/or triage patient issues to determine the need for same‑day appointments.
Coordinate an interpreter for deaf or non‑English‑speaking patients.
Follow all appointment scheduling protocols established by the physician teams.
Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate.
Identify and communicate errors on patient accounts to departments or members of management.
Maintain confidentiality for all written and verbal patient communications.
Print the surgery schedule and distribute.
Compensation & Benefits
The hiring range for this position is $20.64 to $25.80 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials, and/or deferred compensation. Summit's base salary will be determined based on skills, education, experience, and internal equity.
We offer a comprehensive total rewards package including medical, dental, vision, disability, life insurance, paid time off, and a 401(k) / profit‑sharing retirement plan.
Qualifications
Education:
Some post‑college experience preferred; high school diploma required.
Experience:
One year or more of experience in healthcare (scheduling, billing, call center, registration, or financial counseling) required.
Licenses & Certifications:
Basic Life Support certification required.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
#J-18808-Ljbffr
As a Casual Surgery Center Coordinator, you will schedule surgery centre procedures and register patients. You will collect insurance information and payments, verify all required patient information, and greet patients, vendors, and visitors. Additionally, this role will be cross‑trained to assist with Injection Scheduling.
We have five Surgery Centres located in Woodbury, Eagan, Vadnais Heights, Plymouth, and Minnetonka. The coordinator’s primary home base is one of these centres, and you will also float to other locations as needed, providing exceptional patient care and teamwork across the network.
This flexible, casual position allows you to pick up shifts based on availability and departmental needs, with no set or guaranteed schedule.
Available Shifts
Monday – Friday with variable start times between 5:30 and 8:00 AM (subject to change).
Responsibilities
Serve as the front line of communication to patients by answering incoming phone calls and providing a high level of customer service.
Prepare patient medical charts, including history & physical, clinic notes, labs, or radiology reports.
Order supplies and forms.
Review existing patient personal and insurance information for accuracy and completeness.
Register new patients by obtaining personal demographics, insurance information, verifying insurance eligibility, and collecting payments.
Enter case history into the electronic medical record and audit completed medical records for uniform chart order. File completed medical records.
Determine when to initiate communication with other departments/clinic teams/customers to resolve issues.
Search appointment schedules for the physician, location, date, and time that most closely meet the patient's needs.
Schedule and confirm patient appointments.
Work with physician teams and/or triage patient issues to determine the need for same‑day appointments.
Coordinate an interpreter for deaf or non‑English‑speaking patients.
Follow all appointment scheduling protocols established by the physician teams.
Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate.
Identify and communicate errors on patient accounts to departments or members of management.
Maintain confidentiality for all written and verbal patient communications.
Print the surgery schedule and distribute.
Compensation & Benefits
The hiring range for this position is $20.64 to $25.80 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials, and/or deferred compensation. Summit's base salary will be determined based on skills, education, experience, and internal equity.
We offer a comprehensive total rewards package including medical, dental, vision, disability, life insurance, paid time off, and a 401(k) / profit‑sharing retirement plan.
Qualifications
Education:
Some post‑college experience preferred; high school diploma required.
Experience:
One year or more of experience in healthcare (scheduling, billing, call center, registration, or financial counseling) required.
Licenses & Certifications:
Basic Life Support certification required.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
#J-18808-Ljbffr