Work from Home - Customer Service Coordinator - CX Solutions
Capital One, Plano, TX, United States
Job Overview
Work from Home - Customer Service Coordinator - CX Solutions.
Are you looking for a challenging role that includes the convenience of working virtually at home? This Capital One Customer Operations role is available for candidates who live within 100 miles radius of designated zip codes and can report in person when required with at least 24 hours notice.
Location Eligibility
Candidates must live within 100 miles radius of one of the following locations and be able to report in person, when required, with at least 24 hours notice.
23060 (Richmond, VA)
23320 (Chesapeake, VA)
33634 (Tampa, FL)
89144 (Las Vegas, NV)
75024 (Plano, TX)
19801 (Wilmington, DE)
68521 (Lincoln, NE)
56301 (St. Cloud, MN)
Key Qualifications
High school diploma, GED or equivalent certification
At least 2 years of customer service or call center experience
At least 1 year of Google Suite or Microsoft Office experience
Preferred Qualifications
At least 3 years of customer service or call center experience
At least 6 months of experience in the financial industry
Technology Requirements
A secure home office environment free of background noise and distractions
A reliable private internet connection not supplied via cellular data or hotspot
A private network that is password protected where you have ownership or line of sight to every device
Internet service must be provided by Cable or Fiber ISP
Hotspots and satellite services are prohibited
ISP speed on VPN must be at least 100 Mbps download and 10 Mbps upload
Both hardwire and WiFi connections are acceptable if speed and security are met
Compensation
Pay: $21 per hour.
Salary by Location
Plano, TX: $43,680 per year for Customer Service Coordinator
Chesapeake, VA: $43,680 per year
Tampa, FL: $43,680 per year
Lincoln, NE: $43,680 per year
Las Vegas, NV: $43,680 per year
Wilmington, DE: $43,680 per year
Richmond, VA: $43,680 per year
St Cloud, MN: $43,680 per year
Employment Authorization
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Equal Opportunity Employer
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. No agencies please. Capital One promotes a drug‑free workplace and will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.
Accommodations
For accommodation requests, please contact Capital One Recruiting at 1‑800‑304‑9102 or email RecruitingAccommodation@capitalone.com.
Administrative Contact
Technical support or questions about the recruiting process can be directed to Careers@capitalone.com.
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Work from Home - Customer Service Coordinator - CX Solutions.
Are you looking for a challenging role that includes the convenience of working virtually at home? This Capital One Customer Operations role is available for candidates who live within 100 miles radius of designated zip codes and can report in person when required with at least 24 hours notice.
Location Eligibility
Candidates must live within 100 miles radius of one of the following locations and be able to report in person, when required, with at least 24 hours notice.
23060 (Richmond, VA)
23320 (Chesapeake, VA)
33634 (Tampa, FL)
89144 (Las Vegas, NV)
75024 (Plano, TX)
19801 (Wilmington, DE)
68521 (Lincoln, NE)
56301 (St. Cloud, MN)
Key Qualifications
High school diploma, GED or equivalent certification
At least 2 years of customer service or call center experience
At least 1 year of Google Suite or Microsoft Office experience
Preferred Qualifications
At least 3 years of customer service or call center experience
At least 6 months of experience in the financial industry
Technology Requirements
A secure home office environment free of background noise and distractions
A reliable private internet connection not supplied via cellular data or hotspot
A private network that is password protected where you have ownership or line of sight to every device
Internet service must be provided by Cable or Fiber ISP
Hotspots and satellite services are prohibited
ISP speed on VPN must be at least 100 Mbps download and 10 Mbps upload
Both hardwire and WiFi connections are acceptable if speed and security are met
Compensation
Pay: $21 per hour.
Salary by Location
Plano, TX: $43,680 per year for Customer Service Coordinator
Chesapeake, VA: $43,680 per year
Tampa, FL: $43,680 per year
Lincoln, NE: $43,680 per year
Las Vegas, NV: $43,680 per year
Wilmington, DE: $43,680 per year
Richmond, VA: $43,680 per year
St Cloud, MN: $43,680 per year
Employment Authorization
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Equal Opportunity Employer
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. No agencies please. Capital One promotes a drug‑free workplace and will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.
Accommodations
For accommodation requests, please contact Capital One Recruiting at 1‑800‑304‑9102 or email RecruitingAccommodation@capitalone.com.
Administrative Contact
Technical support or questions about the recruiting process can be directed to Careers@capitalone.com.
#J-18808-Ljbffr