
Building Maintenance Technician I
Children's National Hospital, Washington, District of Columbia, United States
This is an entry level position and will perform minor maintenance and service as needed to support ongoing facility operations for Facilities Department that are initiated through work requests or as dispatched by the Engineering control room, call center, or a member of management in accordance with Hospital standards. This position will provide direct general labor support to all trades. This position will be responsible for the procurement and pick up of any and all materials requested by trades. Perform low level installations, furniture assembly, troubleshooting, repairs, vent cleaning and maintain general building systems and structure. Perform basic low level maintenance service and assists with repairs in the areas of plumbing, electrical, carpentry, painting, plastering, snow removal and tank delivery and tank changing. Responds to low-level requests in order of priority and assist both with routine-to-complex requests on an as needed basis. Ensure smooth transition of responsibilities to next shift. Responds to all hospital emergencies of any nature which include but is not limited to leaks, fire alarms, odors, snow removal, etc. This position will perform general facility cleanups of debris, construction materials, and landscape material. This position will also perform landscaping functions. Must have a valid driver's license and the ability to operate hospital vehicles. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employees is regularly required to stand; walk; use hand to finger, or crawl. The employee must lift, and/or move up to 50 pounds.
Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
1 year or more of related and progressive experience; 1 year of general maintenance, carpentry, mechanical/plumbing and electrical experience; familiarity with automated work order systems; ability to use internet; willingness to learn new software or programs related to field; carpentry, mechanical/plumbing and electrical experience; working knowledge of all applicable EPA & OSHA standards related to this position. (Preferred)
Required Skills / Knowledge
Math ability level: 2 Basic calculations (addition, subtraction, multiplication & division). Human Relations skill level: Basic. Computer skills: PC software/operating systems: Basic. Standard equipment: Calculator, copy machine, and fax machine. Frequent bend/stop, sit, stand/walk and reach 8‑12 hrs. Must be able to lift, carry, push, pull >40–70 pounds. PC operated systems and mobile work entry devices. Proficient knowledge of intranet, some Microsoft (Word, Excel). Familiarity with automated work order systems. Customer service skills, calculator and copy machine.
Required Licenses & Certifications
Driver's License (Required)
Functional Accountabilities
Quality Assurance
Take the initiative to identify and report deficiencies in the physical plant of the hospital by submitting work orders through the work order system.
Diagnose and resolve trouble ticket/work orders thoroughly until completed.
Routinely follow up with manager to communicate or request assistance in order to complete work orders, when necessary.
Follow up with the requester after completion of a work order to ensure problem has been corrected.
Routinely utilize all safety measures as related to work orders and specific tasks.
Customer Service
Follow up with the requestor regarding work orders in a timely manner, upon receipt.
Communicate to requester steps for completion of work order and provide any follow‑up information.
At all times represent the engineering staff in a professional and helpful manner.
Anticipate and respond to customer needs; follow up until needs are met.
Administrative
Compile list of materials to be ordered and submit to supervisor. Complete and update work orders daily for work completed each day.
Prepare requisitions for ERP.
Assist with projects needs as assigned.
Ability to use supply order system (shows progress), ability to use the work order system and ability to use email system.
Safety
Speak up when team members exhibit unsafe behavior or performance.
Continuously validate and verify information needed for decision making or documentation.
Stop in the face of uncertainty and take time to resolve the situation.
Demonstrate accurate, clear, and timely verbal and written communication.
Actively promote safety for patients, families, visitors, and co‑workers.
Attend carefully to important details—practicing Stop, Think, Act, and Review in order to self‑check behavior and performance.
Organizational Commitment / Identification
Partners in the mission and uphold the core principles of the organization.
Committed to the diversity and recognize value of cultural/ethnic differences.
Demonstrates personal and professional integrity.
Maintains confidentiality at all times.
Teamwork / Communication
Demonstrates collaborative and respectful behavior.
Partners with all team members to achieve goals.
Receptive to others' ideas and opinions.
Performance Improvement / Problem – Solving
Contributes to a positive work environment.
Demonstrates flexibility and willingness to change.
Identifies opportunities to improve clinical and administrative processes.
Makes appropriate decisions using sound judgement.
Cost Management / Financial Responsibility
Uses resources efficiently.
Searches for less costly ways of doing things.
Building Maintenance Technician I Competencies
Assists with minor repairs to general use plumbing fixtures, including but not limited to sinks, toilets, and showers. Replace valves, washers, and fixtures. Replace lighting tubes and bulbs as requested. Basic repairs include but are not limited to doors, knobs, and closures. This position will also perform landscaping functions.
Mounts pictures, diplomas, chalkboards, dispensers, etc.
Assembles carts, tables, and other furniture items. Assist with furniture moves.
Follows all applicable guidelines as it pertains to infection control.
Installs and maintains infection control devices.
Mounts and performs minor services on electrical components.
Repairs or replaces desk and cabinet locks, door knobs, and locks.
High dusting to include vent cleaning, ledges, fixtures and sprinkler heads.
Inspects, maintains and repairs firewalls, smoke barriers and other rated structures.
Responds to all emergencies, including but not limited to water leaks and fire alarms, and assesses damage; makes repairs or notifies appropriate personnel of problems.
Replace damaged ceiling tile.
Pick‑up delivery and installation of all portable pressurized gas tanks.
Completes assigned rounds through areas of responsibility to ensure they are well maintained and creates work orders for any deficiencies.
In the event there are problems, it must be reported to the control room. The BMT must notify the Control Room or On‑Call Manager of any safety hazards or notes during rounds.
Track material used on a daily basis and ensure that an adequate supply is always available.
In emergencies and/or crisis situations in any essential utility, responds in an appropriate manner to assist in restoring the system back to operational status.
Responds to trouble and fire alarms and takes corrective action. Serves as a member of the fire disaster team.
Responds to all emergencies and is able to troubleshoot and provide assistance to control room to be dispatched as needed. Emergencies include electrical outages, water penetrations, and weather emergencies.
Performs maintenance repairs that are initiated through work orders. Activities include general plumbing, mechanical, electrical, and maintenance work. Examples are replacing light bulbs, providing temporary power, unstopping sinks, and responding to temperature control issues. This includes but is not limited to assisting with work related to general hospital maintenance.
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