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Operator, Packaging (Day Shift)

BioSpace, Concord, NC, United States


Company Overview
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life‑changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities
During the project phase, Operators (Entry to Lead roles) will support start‑up activities required to bring the area into service. They will become the experts within their assigned area and educate their team in the proper operation of the facility. The Expert and Lead roles are expected to become the leaders for the equipment and process and will lead the training of new staff. After the project phase is complete, this role will be responsible for ensuring continuous supply of our medicines by running the process, troubleshooting, and collaborating cross‑functionally, while holding everyone to our safety‑first / quality‑always mindset. Expert and Lead Operators will coordinate daily activities to meet capacity plans while developing their own and our team’s capabilities. This position will require domestic travel (3–6 month short‑term assignments) to collaborate and learn from sites that produce our medicines currently.

Key Objectives/Deliverables

Provide leadership on the manufacturing floor ensuring a high level of safety, quality, and productivity to maintain reliable supply of products to patients.

Maintain a safe work environment, exemplify safe working practices, and support HSE goals.

Act as both administrator and technical leaders for operations, demonstrating knowledge of procedures, compliance with quality systems, and teaching of proper techniques.

Serve as the primary resource for troubleshooting and issue escalation on the shop floor.

Administer technical training and ensure all operators are trained to perform tasks.

Operate equipment and perform activities required to meet the production schedule.

Assist in checking execution documentation (Electronic Batch Record, SAP, Cleaning Logs).

Drive key departmental objectives, including improving safety performance, reducing deviations, improving productivity, and ensuring training compliance.

Support Site Leadership in building a diverse and capable site organization by delivering area operational procedures, quality processes, and controls.

Serve as the key liaison between operations and support functions.

Basic Qualifications

High School Diploma or GED.

Effective electronic, written, and verbal communication skills.

Flexibility to troubleshoot and triage challenges.

Computer proficiency (desktop software, MS Office).

Pass a vision exam and be free of color blindness.

Equivalent to 20/20 correctable close vision acuity.

Additional Skills/Preferences

Leadership and ability to train/educate team members (Senior and Lead roles).

Willingness to travel.

Knowledge of current Good Manufacturing Practices (CGMPs).

Previous experience in operations/pharmaceutical industry.

Experience with Manufacturing Execution Systems and electronic batch release.

Knowledge of lean manufacturing principles.

Additional Information

Ability to wear safety equipment (glasses, shoes, gloves, etc.).

Transition to a 12‑hour day shift in the future (6am–6pm on a 2‑2‑3 schedule).

Compensation and Benefits
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated hourly wage for this position is $17.30 – $34.38. Full‑time equivalent employees will also be eligible for a company bonus (depending, in part, on company and individual performance). Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company‑sponsored 401(k); pension; vacation benefits; medical, dental, vision, and prescription drug benefits; flexible benefits such as healthcare and/or dependent day‑care flexible spending accounts; life insurance and death benefits; certain time‑off and leave‑of‑absence benefits; and well‑being benefits such as an employee assistance program, fitness benefits, and employee clubs and activities.

Equal Opportunity Employment
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

The job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. For GMP purposes, the job description should be updated for significant changes. As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

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