Patient Financial Counselor
Community Health Systems, Inc., Beloit, WI, United States
Overview
Are you looking for a career opportunity that gives back to your community? Look no further than Community Health Systems, Inc. (CHS)!
Why choose CHS?
Great Benefits (Medical/Dental/Vision/401K Plan/Life Insurance Offerings)
Generous PTO Plan & Paid Holidays
Excellent Work-Life Balance
Fun Employee Events!
A supportive, mission-driven environment
Position
Patient Financial Counselor
(Full-Time, Monday–Friday, 8 AM–5 PM)
Location:
Beloit, WI
Reports to:
Interim Lead Patient Financial Counselor
Summary
The Patient Financial Counselor helps patients understand and manage healthcare costs by identifying payment options, assisting with financial programs, and ensuring access to care.
Key Responsibilities
Screen and assist patients for Medicaid and financial assistance eligibility
Process sliding fee applications and prior authorizations
Explain billing, charges, and payment policies to patients
Set up payment plans and apply appropriate discounts
Maintain accurate account documentation and daily activity logs
Complete Good Faith Estimates and required financial documents
Coordinate with registration and billing teams
Provide excellent customer service for billing-related inquiries
Ensure patient confidentiality and compliance with policies
Assist with patient registration and other duties as needed
Qualifications
High school diploma or equivalent required
2–3 years of healthcare, billing, or accounting experience preferred
Knowledge of insurance, billing, and basic accounting principles
Strong communication, organization, and customer service skills
Basic computer proficiency (data entry, spreadsheets, email)
Ability to handle confidential information and adapt to change
Community Health Systems, Inc. is an equal opportunity employer
#J-18808-Ljbffr
Are you looking for a career opportunity that gives back to your community? Look no further than Community Health Systems, Inc. (CHS)!
Why choose CHS?
Great Benefits (Medical/Dental/Vision/401K Plan/Life Insurance Offerings)
Generous PTO Plan & Paid Holidays
Excellent Work-Life Balance
Fun Employee Events!
A supportive, mission-driven environment
Position
Patient Financial Counselor
(Full-Time, Monday–Friday, 8 AM–5 PM)
Location:
Beloit, WI
Reports to:
Interim Lead Patient Financial Counselor
Summary
The Patient Financial Counselor helps patients understand and manage healthcare costs by identifying payment options, assisting with financial programs, and ensuring access to care.
Key Responsibilities
Screen and assist patients for Medicaid and financial assistance eligibility
Process sliding fee applications and prior authorizations
Explain billing, charges, and payment policies to patients
Set up payment plans and apply appropriate discounts
Maintain accurate account documentation and daily activity logs
Complete Good Faith Estimates and required financial documents
Coordinate with registration and billing teams
Provide excellent customer service for billing-related inquiries
Ensure patient confidentiality and compliance with policies
Assist with patient registration and other duties as needed
Qualifications
High school diploma or equivalent required
2–3 years of healthcare, billing, or accounting experience preferred
Knowledge of insurance, billing, and basic accounting principles
Strong communication, organization, and customer service skills
Basic computer proficiency (data entry, spreadsheets, email)
Ability to handle confidential information and adapt to change
Community Health Systems, Inc. is an equal opportunity employer
#J-18808-Ljbffr