Community Manager Student Housing
The Annex Group, Terre Haute, IN, United States
POSITION OVERVIEW
The Annex Management Group is seeking a Community Manager.
We are looking for someone who operates with a customer first approach, is passionate about our mission and takes pride in making a difference in the lives of our residents. If that describes you, we want you on our team.
The Community Manager is responsible for providing excellent customer experiences, supporting our company mission and achieving property goals.
Essential Duties
Provide excellent experiences for prospects, residents, vendors, partners, investors, and owners.
Execute community resident services that positively impact residents’ lives.
Execute best‑in‑class curb appeal and property appearance standards.
Achieve above‑average resident survey results.
Manage the property by achieving key performance indicators, including budgeted occupancy and maintaining the property within budget.
Adhere to company policies and standard operating procedures.
Manage property team members to ensure adherence to company policies and SOPs.
Document all internal and external reporting accurately.
Process daily accounting functions related to financial management, accounts receivable and payable.
Maintain the property to required health and safety guidelines.
Perform other duties as assigned.
Work Environment
Fast‑paced office with minimal to high noise levels.
Requires working independently as well as part of a team.
Requires verbal and face‑to‑face contact daily.
Frequent use of a computer and general office equipment.
Client information must be maintained appropriately and confidentially.
Job Type
Full time / Exempt
Benefits
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid Time Off
Physical Setting
Office
Supplemental Pay
Bonus plan
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Property management experience preferred but not required.
Student housing experience preferred but not required.
2‑3 years previous management experience required.
Authentic and genuine care of others with a strong desire to impact positive change in residents’ lives.
Strong work ethic with demonstrated desire to learn and grow with the company.
Ambitious in a fun and entrepreneurial environment.
Ability to work independently and execute multiple assignments.
Proficient communicator and listener.
Basic knowledge of accounting and budgeting.
Ability to work on multiple projects simultaneously with frequent interruptions.
Valid U.S. driver’s license.
Technical/Computer Skills
Working knowledge of social media and MS Office software.
Willingness to effectively use other job‑related technology tools.
Physical Demands
Frequent walking, standing, and sitting within the work area.
Driving to/from locations for business purposes.
Frequent walking throughout the community.
Education
High School Diploma or GED.
Training Requirements
Attend annual fair housing training.
Attend other company‑required training.
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The Annex Management Group is seeking a Community Manager.
We are looking for someone who operates with a customer first approach, is passionate about our mission and takes pride in making a difference in the lives of our residents. If that describes you, we want you on our team.
The Community Manager is responsible for providing excellent customer experiences, supporting our company mission and achieving property goals.
Essential Duties
Provide excellent experiences for prospects, residents, vendors, partners, investors, and owners.
Execute community resident services that positively impact residents’ lives.
Execute best‑in‑class curb appeal and property appearance standards.
Achieve above‑average resident survey results.
Manage the property by achieving key performance indicators, including budgeted occupancy and maintaining the property within budget.
Adhere to company policies and standard operating procedures.
Manage property team members to ensure adherence to company policies and SOPs.
Document all internal and external reporting accurately.
Process daily accounting functions related to financial management, accounts receivable and payable.
Maintain the property to required health and safety guidelines.
Perform other duties as assigned.
Work Environment
Fast‑paced office with minimal to high noise levels.
Requires working independently as well as part of a team.
Requires verbal and face‑to‑face contact daily.
Frequent use of a computer and general office equipment.
Client information must be maintained appropriately and confidentially.
Job Type
Full time / Exempt
Benefits
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid Time Off
Physical Setting
Office
Supplemental Pay
Bonus plan
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Property management experience preferred but not required.
Student housing experience preferred but not required.
2‑3 years previous management experience required.
Authentic and genuine care of others with a strong desire to impact positive change in residents’ lives.
Strong work ethic with demonstrated desire to learn and grow with the company.
Ambitious in a fun and entrepreneurial environment.
Ability to work independently and execute multiple assignments.
Proficient communicator and listener.
Basic knowledge of accounting and budgeting.
Ability to work on multiple projects simultaneously with frequent interruptions.
Valid U.S. driver’s license.
Technical/Computer Skills
Working knowledge of social media and MS Office software.
Willingness to effectively use other job‑related technology tools.
Physical Demands
Frequent walking, standing, and sitting within the work area.
Driving to/from locations for business purposes.
Frequent walking throughout the community.
Education
High School Diploma or GED.
Training Requirements
Attend annual fair housing training.
Attend other company‑required training.
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