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Visiting Design Strategist

University of Illinois Chicago, Chicago, IL, United States


Visiting Design Strategist
Location: 1220 S. Wood Street, 3rd Floor, Chicago, IL 60608

Requisition ID: 1040632

Salary: $81,000.00 – $105,000.00

This position is eligible for benefits, including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Job Description
The Institute of Healthcare Delivery Design (IHDD) is part of the Office of Population Health Sciences within the Office of the Vice Chancellor for Health Affairs at UIC. IHDD applies human-centered design to healthcare delivery to break down barriers to accessing quality care and to create systems, services, and experiences that fit people and enhance their lives. The Design Strategist works on teams to define and prioritize problems and solution areas, create and test concepts, prototype and pilot concepts, and ultimately implement changes and innovations.

Duties & Responsibilities
Project Scoping:

Assists senior designers with writing and costing of proposals and project planning.

Client Stakeholder Engagement:

Helps create, execute, and analyze stakeholder research and alignment activities.

Design Research:

Executes, organizes, and analyzes design research.

Helps shape and develop communication materials to disseminate research results.

Strategy and Communication:

Synthesizes design research to create strategies for efficiencies and innovation.

Creates communication materials to convey strategy to project sponsors and stakeholders.

Helps present strategy to project sponsors and stakeholders.

Concept Development, Prototyping, Piloting, and Implementation:

Develops concepts, prototypes, and/or pilot.

Helps develop and execute measurement plans to measure effectiveness of concepts and prototypes and determine impact of pilots.

Develops and produces communication materials to disseminate concept, prototyping and piloting results.

Presents concept, prototyping and piloting results to project sponsors and stakeholders.

Helps clients implement optimizations and innovations post-piloting / prototyping.

IHDD Operations:

Collaborates with IHDD colleagues on visions and plans for how to grow IHDD.

Helps document and promulgate operational procedures and "ways of working" at IHDD.

Identifies ways to be more efficient and effective in carrying out IHDD work and help create and implement new practices/ processes to improve how we work.

Models and encourages a culture of care, collaboration, and constant learning at IHDD.

Performs other related duties and participates in special projects as assigned.

Minimum Qualifications

Master's degree in Human-Computer Interaction, Social Sciences, or related field plus a minimum of 1 year of relevant work experience (e.g., service design, design research, design strategy, professional services consulting).

OR Bachelor’s degree in design, Human-Computer Interaction, Social Sciences, or related field plus a minimum of 3 years of relevant work experience.

Has experience doing team-based project work.

Excellent verbal and written communication skills.

Excellent problem-solving skills.

Well-organized and self-motivated.

Thrives in a collaborative, multi-disciplinary work environment.

Strong interpersonal skills that reflect courtesy, diplomacy, and a collaborative approach.

Able to flex easily between working collaboratively with teammates, taking direction, and being self-directed on project work when necessary.

Proficiency with visual design tools (e.g., Adobe Creative Suite, Figma, Sketch) and Microsoft Office programs required.

Preferred Qualifications

Experience doing team-based project work in a professional work setting.

Professional experience translating conceptual thinking into concrete, actionable outputs preferred.

Equal Opportunity Statement
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

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