ASSET PROTECTION/SAFETY INVESTIGATOR - NAVAL BASE SAN DIEGO, HOME STORE - FULL T
Navy Exchange Service Command, San Diego, CA, United States
Job Description
ASSET PROTECTION/SAFETY INVESTIGATOR – NAVAL BASE SAN DIEGO, HOME STORE – FULL TIME (35–40 HRS) – (260001EF)
Responsible for the protection of Navy Exchange assets through investigative strategies and auditing of controls designed to prevent and minimize loss potential.
Duties and Responsibilities
Maintain surveillance throughout the Navy Exchange facilities to identify and detect suspicious activity contributing to external and internal losses, utilizing overt and covert closed‑circuit television systems.
Detect and detain individuals suspected of shoplifting in accordance with established NEXCOM Loss Prevention Safety (LPS) policies, procedures and standards.
Investigate other incidents of fraud, waste and abuse as directed.
Prepare case reports, investigative notes and process evidence in accordance with NEXCOM LPS standards.
Conduct audits of cash registers, cash offices, retail inventory controls and service operations as directed by the Loss Prevention Safety Manager or Supervisor.
Conduct investigative research on cash variances and suspicious register transactions using ASPECT Point of Sale Exception Reporting Systems, the In‑Store Processor and other investigative tools.
Conduct accident investigations involving associates and customers, including report writing and obtaining photographic evidence as necessary.
Maintain absolute confidentiality of all investigative research and case information.
Maintain physical security of NEX facilities, adhering to site‑specific opening and closing procedures, key controls, electronic article surveillance policies and intrusion detection system alarm controls and response procedures.
Maintain fire safety controls and precautions by inspecting fire suppression systems, emergency equipment and potential workplace hazards.
Assist management in evacuations of NEX facilities and implement mandated force protection anti‑terrorist measures.
Monitor known theft evidence, lost‑found programs and access control policies specific to the assigned Navy Exchange facilities.
Assist and monitor the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
Testify as necessary in criminal and civil court proceedings, including Military Courts‑Martial and other military command disciplinary proceedings and administrative hearings.
Adhere to prescribed work schedules determined to be in the best interest of the NEX.
Maintain a professional image and demeanor in appearance and communication at all times.
Follow the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
Promote and adhere to NEXCOM LPS programs such as Civil Recovery Y.E.S. for juvenile shoplifters, Code Adam and the IDEAS Reward Program.
Maintain a thorough knowledge of factors contributing to inventory shrinkage in high‑shrink departments and current strategies to address shrinkage concerns.
Assist in LPS training and awareness initiatives for NEX associates and perform other related administrative investigative duties as assigned.
Candidates must be eligible for and obtain a Secret Clearance within six months of appointment; failure to obtain will result in termination.
Qualifications
One year of responsible experience in clerical office or retail sales store work.
One year of experience demonstrating knowledge of general law enforcement methods and techniques or investigative work involving protection of property, equipment, or materials.
For each year of experience, two years of post‑high‑school academic study equivalent to at least six semester hours in policy administration, police law, evidence investigation, criminology, law enforcement or similar subjects may be substituted.
Eligible to obtain a Secret Clearance within six months of appointment.
Benefits
Paid annual and sick leave
Medical/dental insurance
Flexible spending account
Pension plan
401(k) savings plan
Life insurance
Tax‑free shopping privileges
Other Information
This position may work across multiple locations based on business needs. The initial assignment will be at Naval Base San Diego.
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ASSET PROTECTION/SAFETY INVESTIGATOR – NAVAL BASE SAN DIEGO, HOME STORE – FULL TIME (35–40 HRS) – (260001EF)
Responsible for the protection of Navy Exchange assets through investigative strategies and auditing of controls designed to prevent and minimize loss potential.
Duties and Responsibilities
Maintain surveillance throughout the Navy Exchange facilities to identify and detect suspicious activity contributing to external and internal losses, utilizing overt and covert closed‑circuit television systems.
Detect and detain individuals suspected of shoplifting in accordance with established NEXCOM Loss Prevention Safety (LPS) policies, procedures and standards.
Investigate other incidents of fraud, waste and abuse as directed.
Prepare case reports, investigative notes and process evidence in accordance with NEXCOM LPS standards.
Conduct audits of cash registers, cash offices, retail inventory controls and service operations as directed by the Loss Prevention Safety Manager or Supervisor.
Conduct investigative research on cash variances and suspicious register transactions using ASPECT Point of Sale Exception Reporting Systems, the In‑Store Processor and other investigative tools.
Conduct accident investigations involving associates and customers, including report writing and obtaining photographic evidence as necessary.
Maintain absolute confidentiality of all investigative research and case information.
Maintain physical security of NEX facilities, adhering to site‑specific opening and closing procedures, key controls, electronic article surveillance policies and intrusion detection system alarm controls and response procedures.
Maintain fire safety controls and precautions by inspecting fire suppression systems, emergency equipment and potential workplace hazards.
Assist management in evacuations of NEX facilities and implement mandated force protection anti‑terrorist measures.
Monitor known theft evidence, lost‑found programs and access control policies specific to the assigned Navy Exchange facilities.
Assist and monitor the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
Testify as necessary in criminal and civil court proceedings, including Military Courts‑Martial and other military command disciplinary proceedings and administrative hearings.
Adhere to prescribed work schedules determined to be in the best interest of the NEX.
Maintain a professional image and demeanor in appearance and communication at all times.
Follow the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
Promote and adhere to NEXCOM LPS programs such as Civil Recovery Y.E.S. for juvenile shoplifters, Code Adam and the IDEAS Reward Program.
Maintain a thorough knowledge of factors contributing to inventory shrinkage in high‑shrink departments and current strategies to address shrinkage concerns.
Assist in LPS training and awareness initiatives for NEX associates and perform other related administrative investigative duties as assigned.
Candidates must be eligible for and obtain a Secret Clearance within six months of appointment; failure to obtain will result in termination.
Qualifications
One year of responsible experience in clerical office or retail sales store work.
One year of experience demonstrating knowledge of general law enforcement methods and techniques or investigative work involving protection of property, equipment, or materials.
For each year of experience, two years of post‑high‑school academic study equivalent to at least six semester hours in policy administration, police law, evidence investigation, criminology, law enforcement or similar subjects may be substituted.
Eligible to obtain a Secret Clearance within six months of appointment.
Benefits
Paid annual and sick leave
Medical/dental insurance
Flexible spending account
Pension plan
401(k) savings plan
Life insurance
Tax‑free shopping privileges
Other Information
This position may work across multiple locations based on business needs. The initial assignment will be at Naval Base San Diego.
#J-18808-Ljbffr