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Administrative Assistant

Gould Killian CPA Group, PA, Hendersonville, NC, United States


Position Overview
Gould Killian CPA Group is seeking a detail-oriented and motivated Administrative Assistant to join our team. This role is ideal for individuals that want to work collaboratively in a fast-paced environment to provide excellent client service. The Administrative Assistant is a first point of contact for the firm, and should exhibit strong interpersonal, analytical, and problem‑solving skills.

Principal Responsibilities
Client Service

Answer phone calls professionally and assist clients or direct them to appropriate personnel

Greet clients and visitors in a professional and welcoming manner

Schedule appointments with clients, staff, and outside vendors for partners and managers

Workflow and Processing

Oversee all incoming and outgoing mail/shipping

Assist in keeping client data such as addresses, phone numbers, emails etc. updated by completing client update forms

File physical and digital documents according to firm document retention policies

Administrative Support

Perform opening and/or closing office activities

Manage petty cash, overseeing process to include ongoing documentation and reconciliation under direction of Office Manager

Ensure all deposits are tallied, documented, and prepared for the Office Administrator

Oversee the purchase of materials for employee gifts and recognition

Order meals for meetings as requested, to include set up and breakdown for meals

As the needs of the firm evolve, there may be other duties as requested.

Qualifications

Associate's degree or bachelor's degree (preferred, but not required)

Proficient with Microsoft Office software suite

Flexibility to work overtime as needed during reasonably predictable time periods

Skills & Abilities

Excellent verbal and written communication skills

Ability to handle sensitive information with discretion

Desire to learn firm procedures and software

Desire and ability to collaborate with team toward a common goal

Strong organizational abilities and capacity to manage concurrent assignments

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