Host
Cooper's Hawk Winery, Arlington Heights, IL, United States
Compensation Range: $15.00-18.00/hour
Pay offered is determined by skills, qualifications and experience.
At Cooper’s Hawk, our Hosts set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring Uncompromising Hospitality to life. Through warm welcomes, smooth table flow, and helpful conversations, you will ensure every guest feels personally taken care of from the moment they walk through the door.
What You Will Get
50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
Monthly Wine Tastings for Two
Medical, Dental, Vision, and Telehealth
401k with Company Match
Paid Time Off and Flexible Schedules
Early Pay Access
Wellness and Mental Health Support
Wine and Culinary Education
Career Growth Flight Plan
Team Member Rewards, Milestone Recognition, and Referral Bonuses
How You Will Succeed
Show Up Ready:
Come prepared, stay sharp, and start strong.
Greet guests with energy and enthusiasm from the very first interaction
Answer guest phone calls with professionalism and hospitality
Follow checklists to set up the host area for a smooth shift
Maintain a professional image at all times by adhering to all appearance and behavior guidelines
Own What You See:
Take responsibility, jump in, and do what needs to be done.
Keep track of table flow and dining room pacing to deliver an excellent guest experience
Adjust seating plans as needed to avoid bottlenecks and wait time surprises
Manage special seating requests of guests consistent with table availability
Stay in Sync:
Communicate often, move with your team, and keep service flowing.
Communicate constantly with Managers and Team Members to keep service moving seamlessly
Support servers and service assistants when needed to help the team shine
Make It Personal:
Be genuine, listen well, and tailor each experience.
Answer questions about food, wine, and experiences with warmth and knowledge
Share insights about our Barrel Reserve wine during each escort to the table
Add a Touch:
Go beyond the expected to create memorable moments.
Help with light side work and maintain the entry area so every guest’s first impression is a great one
Keep phone etiquette polished and professional when answering calls and handling reservations
What You Will Bring
At least 18 years of age
A genuine love for hospitality and a desire to create unforgettable experiences
Comfort in a fast paced environment with strong multitasking skills
Ability to lift up to 40 pounds and stand for extended periods
Willingness to work weekends and holidays
Team spirit and clear communication
Ability to read, write, and understand English
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
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Pay offered is determined by skills, qualifications and experience.
At Cooper’s Hawk, our Hosts set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring Uncompromising Hospitality to life. Through warm welcomes, smooth table flow, and helpful conversations, you will ensure every guest feels personally taken care of from the moment they walk through the door.
What You Will Get
50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
Monthly Wine Tastings for Two
Medical, Dental, Vision, and Telehealth
401k with Company Match
Paid Time Off and Flexible Schedules
Early Pay Access
Wellness and Mental Health Support
Wine and Culinary Education
Career Growth Flight Plan
Team Member Rewards, Milestone Recognition, and Referral Bonuses
How You Will Succeed
Show Up Ready:
Come prepared, stay sharp, and start strong.
Greet guests with energy and enthusiasm from the very first interaction
Answer guest phone calls with professionalism and hospitality
Follow checklists to set up the host area for a smooth shift
Maintain a professional image at all times by adhering to all appearance and behavior guidelines
Own What You See:
Take responsibility, jump in, and do what needs to be done.
Keep track of table flow and dining room pacing to deliver an excellent guest experience
Adjust seating plans as needed to avoid bottlenecks and wait time surprises
Manage special seating requests of guests consistent with table availability
Stay in Sync:
Communicate often, move with your team, and keep service flowing.
Communicate constantly with Managers and Team Members to keep service moving seamlessly
Support servers and service assistants when needed to help the team shine
Make It Personal:
Be genuine, listen well, and tailor each experience.
Answer questions about food, wine, and experiences with warmth and knowledge
Share insights about our Barrel Reserve wine during each escort to the table
Add a Touch:
Go beyond the expected to create memorable moments.
Help with light side work and maintain the entry area so every guest’s first impression is a great one
Keep phone etiquette polished and professional when answering calls and handling reservations
What You Will Bring
At least 18 years of age
A genuine love for hospitality and a desire to create unforgettable experiences
Comfort in a fast paced environment with strong multitasking skills
Ability to lift up to 40 pounds and stand for extended periods
Willingness to work weekends and holidays
Team spirit and clear communication
Ability to read, write, and understand English
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
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