Business Development Manager
C.H. Robinson, Villa Park, IL, United States
C.H. Robinson is seeking a Business Development Manager to join our Brokerage team. In this role you will serve as a consultant and subject matter expert partnering with our sales organization on the generation of new business and retention of existing business. You will build relationships with multiple commercial groups internally to generate leads and support the sales process for large or complex opportunities. Additionally, you will lead and/or participate in strategic account discussions, contract and pricing strategy directly with the office network and customer.
Duties and Responsibilities
Business Development
Diagnoses opportunities, qualifies leads, and develops business
Develops business by selling and closing opportunities in partnership with the office network
Markets respective mode/service to sales and account management teams through ongoing education
Drives growth and creates demand for the mode/service, ensuring robust pipeline of opportunities
Seeks to understand underlying challenges of the opportunity and design solutions that address short- and long-term customer needs
Designs and implements solutions for mode/service products and services, including partnering with pricing teams and acting as liaison to create pricing models and strategies
Refines marketing strategy for the mode/service regularly based on network feedback and external market trends
Consultation/Customer Service
Builds trusting relationships by acting as an ambassador of the mode/service to the network, external customers, and suppliers
Collaborates with management to proactively identify and resolve issues in a timely manner
Provides industry feedback to the network on trends, pressures, and competitive evaluation of key competitors
Educates and consults with the sales and account management teams on market factors that impact pricing
Educates the network on service line initiatives, vision, and strategies
Demonstrates or develops product and service capabilities and addresses detailed functional and technical questions
Responds to network inquiries on topics related to industry trends and competitive intelligence
Understanding how to leverage departments within the mode/service they support, other modal teams, and Customer Shared Services teams
Other duties or responsibilities as assigned according to team and country requirements
Qualifications
Required:
Bachelor’s degree from an accredited college or university
6+ years of sales, operations, and/or account management experience
Ability to travel 25-40% (internationally)
Preferred:
Technical proficiency in MS Office
Proven ability to create and sell comprehensive solutions and service packages to all buying influences
Demonstrated influencing, negotiation, collaboration, communication, and presentation skills
Proven track record of delivering measurable financial results through sales or account management solutions
Strong strategic orientation, relationship building, negotiation skills, and business acumen
Strong technical understanding of C.H. Robinson, modes and services, and systems
Proven ability to develop proposal presentations in Word or PowerPoint
Proven examples of using Excel for analysis and modeling
Compensation Range
$77,000.00 - $173,600.00 (base pay only – variable compensation not included)
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.
EOE/Disabled/Veteran.
Benefits
Your Health, Wealth and Self
Three medical plans which include:
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Broad range of career development, networking, and team-building opportunities
#J-18808-Ljbffr
Duties and Responsibilities
Business Development
Diagnoses opportunities, qualifies leads, and develops business
Develops business by selling and closing opportunities in partnership with the office network
Markets respective mode/service to sales and account management teams through ongoing education
Drives growth and creates demand for the mode/service, ensuring robust pipeline of opportunities
Seeks to understand underlying challenges of the opportunity and design solutions that address short- and long-term customer needs
Designs and implements solutions for mode/service products and services, including partnering with pricing teams and acting as liaison to create pricing models and strategies
Refines marketing strategy for the mode/service regularly based on network feedback and external market trends
Consultation/Customer Service
Builds trusting relationships by acting as an ambassador of the mode/service to the network, external customers, and suppliers
Collaborates with management to proactively identify and resolve issues in a timely manner
Provides industry feedback to the network on trends, pressures, and competitive evaluation of key competitors
Educates and consults with the sales and account management teams on market factors that impact pricing
Educates the network on service line initiatives, vision, and strategies
Demonstrates or develops product and service capabilities and addresses detailed functional and technical questions
Responds to network inquiries on topics related to industry trends and competitive intelligence
Understanding how to leverage departments within the mode/service they support, other modal teams, and Customer Shared Services teams
Other duties or responsibilities as assigned according to team and country requirements
Qualifications
Required:
Bachelor’s degree from an accredited college or university
6+ years of sales, operations, and/or account management experience
Ability to travel 25-40% (internationally)
Preferred:
Technical proficiency in MS Office
Proven ability to create and sell comprehensive solutions and service packages to all buying influences
Demonstrated influencing, negotiation, collaboration, communication, and presentation skills
Proven track record of delivering measurable financial results through sales or account management solutions
Strong strategic orientation, relationship building, negotiation skills, and business acumen
Strong technical understanding of C.H. Robinson, modes and services, and systems
Proven ability to develop proposal presentations in Word or PowerPoint
Proven examples of using Excel for analysis and modeling
Compensation Range
$77,000.00 - $173,600.00 (base pay only – variable compensation not included)
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.
EOE/Disabled/Veteran.
Benefits
Your Health, Wealth and Self
Three medical plans which include:
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Broad range of career development, networking, and team-building opportunities
#J-18808-Ljbffr