CRM & Contact Center Product Specialist

Norwegian Cruise Line in Miami seeks a Contact Center Product Specialist to configure and enhance CRM systems. Responsibilities include collaborating with stakeholders to gather requirements, managing product backlog items, and resolving production issues to ensure system stability. The ideal candidate has a Bachelor's degree and 1+ years of experience with CRM platforms, preferably Salesforce. Join a leading global cruise company that offers a dynamic work environment and unique career opportunities.
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