Technical Account Manager
SCALIS, New York, NY, United States
Technical Account Manager
Our client, a fintech software startup, is seeking a Technical Account Manager to own client integrations and drive post‑sales success.
About the Role
As the first Technical Account Manager, you will own client integrations end-to-end—from onboarding through production stability—while building and scaling the company's approach to integration support. You'll work closely with product and engineering, troubleshoot issues in real time, and ensure customers can reliably build on the platform's APIs.
This is not a traditional support role. You'll be expected to independently diagnose issues, drive resolution, and proactively expand how clients leverage the platform. Your technical depth and client engagement will be critical to maintaining integration health and unlocking new value as the company scales.
What You'll Do
Guide clients through API integrations, providing hands‑on troubleshooting and best practices across the full API suite
Diagnose and resolve complex integration issues using logs, traces, and monitoring tools to quickly identify root causes
Build documentation, playbooks, and tools to support successful onboarding and long‑term scalability
Own and evolve how the company manages and supports client integrations
Lead technical initiatives for assigned accounts while partnering with sales to drive expansion and engagement
Translate client requirements into strategic solutions and feed insights back into product development
Collaborate closely with engineering to evolve and resolve critical issues
What They're Looking For
3+ years in a technical, customer‑facing role (Technical Account Manager, Solutions Engineer, Forward Deployed Engineer, etc.)
Experience in B2B fintech or a technically complex SaaS environment – B2B fintech or mortgage software experience is required
Proven ownership of the post‑sales lifecycle end‑to‑end
Experience working with enterprise or publicly traded clients preferred
Track record of building or scaling integration/onboarding processes
Strong API debugging skills (e.g., JSON responses, request tracing)
Solid understanding of enterprise software architecture and cloud infrastructure is a plus
Degree from a top‑tier program preferred
Relocation Assistance
Hackensack, NJ, United States
Business Development Manager
Our client, a top regional law firm, is seeking a Business Development Manager. This position reports directly to the Chief Marketing Officer.
The Business Development Manager will execute strategic marketing and business development initiatives to support practice group growth and revenue objectives.
Key Responsibilities
Execute marketing and business development strategies aligned with practice group goals
Track, measure, and report on BD initiatives and overall progress
Conduct competitive intelligence and prepare detailed client, target, market, and industry analyses
Manage and maintain the firm's experience database
Coordinate and prepare RFP responses, proposals, and presentations
Improve pitch materials and streamline proposal processes
Track RFP/proposal outcomes and analyze trends
Develop new collateral to position the firm and its practice groups
Produce high‑impact submissions for legal rankings (in partnership with external PR support)
Collaborate directly with attorneys to execute tailored BD plans
Proactively recommend new outreach and positioning strategies aligned with practice goals
Leverage and maintain CRM systems to support relationship management
Ensure continuity and operational efficiency across multiple offices
Qualifications
Bachelor's degree required
Minimum 5 years of marketing or business development experience
Experience in a professional services environment required
Strong writing, proofreading, and editing skills
Excellent organizational, administrative, and interpersonal skills
Ability to work independently and collaboratively
Proficiency in Microsoft Office Suite (particularly Excel and PowerPoint)
Familiarity with Monitor Suite and/or Redwood Analytics is a plus
Willingness to travel between offices as needed
GTM Engineer
Our client, a fast-growing devtools software startup, is seeking a GTM Engineer. This is a high‑impact builder role at the center of scaling go‑to‑market. You'll own the operating system behind GTM — strengthening systems, automations, reporting, and sales enablement — while running growth experiments that directly drive pipeline. This is not a passive ops role. It's for someone who likes building infrastructure, shipping projects quickly, and operating in ambiguity.
What You'll Do
Own and optimize core GTM systems across CRM, enrichment, sequencing, and automations
Maintain clean, accurate pipeline data and strong CRM hygiene
Build reporting dashboards for pipeline health, conversion, and outbound effectiveness
Partner closely with Sales to surface account insights, prep materials, and improve rep productivity
Run growth experiments end‑to‑end (events, partnerships, outbound initiatives) from hypothesis to iteration
Document playbooks and create repeatable workflows to scale the team
What We're Looking For
3+ years in a high‑ownership GTM, Strategy & Ops, BizOps, Growth, or similar role
Experience operating in technical startup, VC, consulting, or founder environments
Strong analytical mindset — comfortable defining metrics and making decisions from imperfect data
Hands‑on experience with modern GTM tooling (e.g., HubSpot, Notion, Clay)
Systems thinker who enjoys building scalable workflows
Strong written and verbal communicator
Ability to manage ambiguous projects from definition to execution
Bonus: Direct RevOps / Sales Ops / Marketing Ops experience
SQL or light scripting for reporting and automation
Working literacy of software engineering or cloud infrastructure
Prior experience at a devtools company
Experience running events or community initiatives
Computer Science degree is a plus
Deployment Strategist
Our client, an enterprise AI startup focused on the insurance industry, is seeking a Deployment Strategist to own and drive customer implementations from post‑sale through go‑live. This is a highly cross‑functional, client‑facing role for someone who can operate as the bridge between engineering teams and large, complex enterprise customers. You'll be responsible for ensuring successful deployments, navigating stakeholder complexity, and delivering clear, measurable ROI.
They're looking for a technical athlete—someone equally comfortable leading conversations with senior executives and diving into data models to solve real operational bottlenecks.
What You'll Do
Own multiple client deployments end‑to‑end, acting as the primary point of contact for VP‑level stakeholders
Partner with client teams on architecture, data models, and workflow design in complex environments
Translate ambiguous client needs into clear execution plans for both internal teams and customers
Work closely with engineering to convert business requirements into technical solutions
Support late‑stage sales conversations by shaping scope and identifying expansion opportunities
What They're Looking For
2–5 years of experience in both technical and client‑facing roles
Strong signal of technical ability (e.g., software engineering experience, internships, or hands‑on coding exposure)
Strong client‑facing experience (e.g., consulting, solutions engineering, or similar roles)
Experience at an early‑stage startup
Background in roles such as Solutions Engineer, Technical Account Manager, or Forward Deployed Engineer is a plus
Bachelor's degree in Computer Science or a related technical field
Ability to translate complex customer needs into structured technical requirements
Strong communication skills with senior stakeholders (this role is highly client‑facing)
Structured thinker who thrives in ambiguity and can bring clarity to complex problems
#J-18808-Ljbffr
Our client, a fintech software startup, is seeking a Technical Account Manager to own client integrations and drive post‑sales success.
About the Role
As the first Technical Account Manager, you will own client integrations end-to-end—from onboarding through production stability—while building and scaling the company's approach to integration support. You'll work closely with product and engineering, troubleshoot issues in real time, and ensure customers can reliably build on the platform's APIs.
This is not a traditional support role. You'll be expected to independently diagnose issues, drive resolution, and proactively expand how clients leverage the platform. Your technical depth and client engagement will be critical to maintaining integration health and unlocking new value as the company scales.
What You'll Do
Guide clients through API integrations, providing hands‑on troubleshooting and best practices across the full API suite
Diagnose and resolve complex integration issues using logs, traces, and monitoring tools to quickly identify root causes
Build documentation, playbooks, and tools to support successful onboarding and long‑term scalability
Own and evolve how the company manages and supports client integrations
Lead technical initiatives for assigned accounts while partnering with sales to drive expansion and engagement
Translate client requirements into strategic solutions and feed insights back into product development
Collaborate closely with engineering to evolve and resolve critical issues
What They're Looking For
3+ years in a technical, customer‑facing role (Technical Account Manager, Solutions Engineer, Forward Deployed Engineer, etc.)
Experience in B2B fintech or a technically complex SaaS environment – B2B fintech or mortgage software experience is required
Proven ownership of the post‑sales lifecycle end‑to‑end
Experience working with enterprise or publicly traded clients preferred
Track record of building or scaling integration/onboarding processes
Strong API debugging skills (e.g., JSON responses, request tracing)
Solid understanding of enterprise software architecture and cloud infrastructure is a plus
Degree from a top‑tier program preferred
Relocation Assistance
Hackensack, NJ, United States
Business Development Manager
Our client, a top regional law firm, is seeking a Business Development Manager. This position reports directly to the Chief Marketing Officer.
The Business Development Manager will execute strategic marketing and business development initiatives to support practice group growth and revenue objectives.
Key Responsibilities
Execute marketing and business development strategies aligned with practice group goals
Track, measure, and report on BD initiatives and overall progress
Conduct competitive intelligence and prepare detailed client, target, market, and industry analyses
Manage and maintain the firm's experience database
Coordinate and prepare RFP responses, proposals, and presentations
Improve pitch materials and streamline proposal processes
Track RFP/proposal outcomes and analyze trends
Develop new collateral to position the firm and its practice groups
Produce high‑impact submissions for legal rankings (in partnership with external PR support)
Collaborate directly with attorneys to execute tailored BD plans
Proactively recommend new outreach and positioning strategies aligned with practice goals
Leverage and maintain CRM systems to support relationship management
Ensure continuity and operational efficiency across multiple offices
Qualifications
Bachelor's degree required
Minimum 5 years of marketing or business development experience
Experience in a professional services environment required
Strong writing, proofreading, and editing skills
Excellent organizational, administrative, and interpersonal skills
Ability to work independently and collaboratively
Proficiency in Microsoft Office Suite (particularly Excel and PowerPoint)
Familiarity with Monitor Suite and/or Redwood Analytics is a plus
Willingness to travel between offices as needed
GTM Engineer
Our client, a fast-growing devtools software startup, is seeking a GTM Engineer. This is a high‑impact builder role at the center of scaling go‑to‑market. You'll own the operating system behind GTM — strengthening systems, automations, reporting, and sales enablement — while running growth experiments that directly drive pipeline. This is not a passive ops role. It's for someone who likes building infrastructure, shipping projects quickly, and operating in ambiguity.
What You'll Do
Own and optimize core GTM systems across CRM, enrichment, sequencing, and automations
Maintain clean, accurate pipeline data and strong CRM hygiene
Build reporting dashboards for pipeline health, conversion, and outbound effectiveness
Partner closely with Sales to surface account insights, prep materials, and improve rep productivity
Run growth experiments end‑to‑end (events, partnerships, outbound initiatives) from hypothesis to iteration
Document playbooks and create repeatable workflows to scale the team
What We're Looking For
3+ years in a high‑ownership GTM, Strategy & Ops, BizOps, Growth, or similar role
Experience operating in technical startup, VC, consulting, or founder environments
Strong analytical mindset — comfortable defining metrics and making decisions from imperfect data
Hands‑on experience with modern GTM tooling (e.g., HubSpot, Notion, Clay)
Systems thinker who enjoys building scalable workflows
Strong written and verbal communicator
Ability to manage ambiguous projects from definition to execution
Bonus: Direct RevOps / Sales Ops / Marketing Ops experience
SQL or light scripting for reporting and automation
Working literacy of software engineering or cloud infrastructure
Prior experience at a devtools company
Experience running events or community initiatives
Computer Science degree is a plus
Deployment Strategist
Our client, an enterprise AI startup focused on the insurance industry, is seeking a Deployment Strategist to own and drive customer implementations from post‑sale through go‑live. This is a highly cross‑functional, client‑facing role for someone who can operate as the bridge between engineering teams and large, complex enterprise customers. You'll be responsible for ensuring successful deployments, navigating stakeholder complexity, and delivering clear, measurable ROI.
They're looking for a technical athlete—someone equally comfortable leading conversations with senior executives and diving into data models to solve real operational bottlenecks.
What You'll Do
Own multiple client deployments end‑to‑end, acting as the primary point of contact for VP‑level stakeholders
Partner with client teams on architecture, data models, and workflow design in complex environments
Translate ambiguous client needs into clear execution plans for both internal teams and customers
Work closely with engineering to convert business requirements into technical solutions
Support late‑stage sales conversations by shaping scope and identifying expansion opportunities
What They're Looking For
2–5 years of experience in both technical and client‑facing roles
Strong signal of technical ability (e.g., software engineering experience, internships, or hands‑on coding exposure)
Strong client‑facing experience (e.g., consulting, solutions engineering, or similar roles)
Experience at an early‑stage startup
Background in roles such as Solutions Engineer, Technical Account Manager, or Forward Deployed Engineer is a plus
Bachelor's degree in Computer Science or a related technical field
Ability to translate complex customer needs into structured technical requirements
Strong communication skills with senior stakeholders (this role is highly client‑facing)
Structured thinker who thrives in ambiguity and can bring clarity to complex problems
#J-18808-Ljbffr