Manager, Corporate Communications & External Affairs
American Water Co., Camden, NJ, United States
Manager, Corporate Communications & External Affairs
Responsible for developing and delivering a comprehensive and creative array of external communication activities related to educating audiences and enhancing the image and brand of American Water among stakeholders.
Drive a concentrated public relations effort to continually amplify and extend the American Water brand across all digital platforms and with media (print, online and broadcast). Coordinate public relations efforts with external affairs, government affairs, investor relations, human resources, engineering and other functional units.
Assist in developing digital communications strategies and coordinate the communication of key corporate messages aligned with and mutually reinforcing American Water’s strategic goals and vision.
Work Environment
Hybrid work schedule: 3 days in the office, 2 days offsite.
Reporting location: Camden, NJ.
Compensation and Benefits
Posted salary range: $100,000 – $125,000. This position may be eligible for annual incentive pay and offers continued salary growth opportunities. In addition to base compensation, employees receive a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, disability, paid time off, life insurance, voluntary benefits, health and wellness programs, and learning opportunities.
Key Accountabilities
Support the execution of corporate communications through earned, owned and paid media that enhance the company’s position among customers and stakeholders.
Provide support and alignment to state external affairs and communication teams, other business units and digital communications; support crisis communications activities.
Assist with M&A/integration and investor relations communications.
Serve as a critical resource in the development and execution of integrated communications, including but not limited to employee, customer and community-related communications tools.
Coordinate communications activities and news/announcements across the business.
Support the creation of materials and tactics to help educate customers on issues to increase/amplify American Water’s brand, thought leadership and customer service/experience.
Knowledge / Skills
Excellent writing skills with the ability to tell a persuasive, compelling story.
Speed, flexibility, adaptability, and the ability to work under pressure in a fast‑paced environment.
Advanced knowledge and experience in legacy and emerging social media outlets.
Proficient working knowledge of Adobe Creative Suite, including graphic design and intermediate video editing, and Canva.
Team player with the ability to be proactive, collaborative and build relationships outside the communications function.
Effective presentation and speaking skills.
Experience / Education
Bachelor’s degree in marketing, public relations, communications or a related field required.
Minimum 5 years of relevant experience in public relations, media relations and/or community relations in a fast‑paced corporate and/or agency environment.
Travel Requirements
Flexibility and willingness to travel.
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives results
Collaborates
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, disability, protected veteran status or any other status protected by federal, state and local laws.
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Responsible for developing and delivering a comprehensive and creative array of external communication activities related to educating audiences and enhancing the image and brand of American Water among stakeholders.
Drive a concentrated public relations effort to continually amplify and extend the American Water brand across all digital platforms and with media (print, online and broadcast). Coordinate public relations efforts with external affairs, government affairs, investor relations, human resources, engineering and other functional units.
Assist in developing digital communications strategies and coordinate the communication of key corporate messages aligned with and mutually reinforcing American Water’s strategic goals and vision.
Work Environment
Hybrid work schedule: 3 days in the office, 2 days offsite.
Reporting location: Camden, NJ.
Compensation and Benefits
Posted salary range: $100,000 – $125,000. This position may be eligible for annual incentive pay and offers continued salary growth opportunities. In addition to base compensation, employees receive a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, disability, paid time off, life insurance, voluntary benefits, health and wellness programs, and learning opportunities.
Key Accountabilities
Support the execution of corporate communications through earned, owned and paid media that enhance the company’s position among customers and stakeholders.
Provide support and alignment to state external affairs and communication teams, other business units and digital communications; support crisis communications activities.
Assist with M&A/integration and investor relations communications.
Serve as a critical resource in the development and execution of integrated communications, including but not limited to employee, customer and community-related communications tools.
Coordinate communications activities and news/announcements across the business.
Support the creation of materials and tactics to help educate customers on issues to increase/amplify American Water’s brand, thought leadership and customer service/experience.
Knowledge / Skills
Excellent writing skills with the ability to tell a persuasive, compelling story.
Speed, flexibility, adaptability, and the ability to work under pressure in a fast‑paced environment.
Advanced knowledge and experience in legacy and emerging social media outlets.
Proficient working knowledge of Adobe Creative Suite, including graphic design and intermediate video editing, and Canva.
Team player with the ability to be proactive, collaborative and build relationships outside the communications function.
Effective presentation and speaking skills.
Experience / Education
Bachelor’s degree in marketing, public relations, communications or a related field required.
Minimum 5 years of relevant experience in public relations, media relations and/or community relations in a fast‑paced corporate and/or agency environment.
Travel Requirements
Flexibility and willingness to travel.
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives results
Collaborates
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, disability, protected veteran status or any other status protected by federal, state and local laws.
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