Unit Secretary- Mother/Baby Unit- FT Days 7a-7p
GBMC HealthCare, Baltimore, MD, United States
Under general supervision and according to established policies and procedures, provides secretarial support for assigned nursing unit. Functions include maintenance of patient and unit records, receptionist activities, coordinating with other departments, maintaining equipment and supply inventories, and making post‑discharge phone calls.
Education
High school diploma or equivalent required.
Familiarity with medical terminology normally acquired through completion of a medical terminology course to be able to transcribe physician orders.
Licensures/Certifications
N/A
Experience
6 months of experience preferred.
Skills
Skill in oral and written communication.
Ability to read and write requisition forms and computerized order entries, comprehend and communicate complex instructions, and perform basic math skills to calculate total patient census, order supplies, and assemble charts.
Ability to learn to utilize a computerized order entry system to request specific therapies, tests, meals for patients, transfer and discharge patients and familiarity with the keyboard.
Ability to prioritize and attend to multiple demands and requests simultaneously.
Ability to function effectively under stress.
Competent to safely handle medications.
Principal Duties And Responsibilities
Maintains accurate and complete patient medical records, records pertinent routine information, files reports/test results, follows up on missing records/reports with appropriate parties, assembles medical records for patient discharge or transfer, and ensures that only authorized persons have access to them.
Acts as unit receptionist for hospital personnel, patients and visitors, providing assistance to staff and patients/guests and coordinating with other departments to ensure prompt, courteous, and effective delivery of care and responsiveness to patients/guests needs.
Maintains accurate unit records such as unit statistics, charges and logbook.
Maintains equipment and supply inventories, ensuring adequate supplies in appropriate areas throughout the shift per unit standards.
Observes appropriate safety measures and assists in maintaining a clean, orderly environment according to hospital and unit policies and procedures.
Assists with limited patient care duties such as passing trays and transporting patients, when necessary and only as directed by nursing personnel.
Assists the professional staff in orienting new personnel to the unit.
Performs discharge phone calls to patients to solicit feedback on their hospital stay using the appropriate form, and refers clinical questions to the charge nurse for follow‑up.
All Roles Must Demonstrate GBMC Values
Respect
Treats others with fairness, kindness, and respect for personal dignity and privacy.
Listens and responds appropriately to others’ needs, feelings, and capabilities.
Excellence
Meets and/or exceeds customer expectations.
Actively pursues learning and self‑development.
Pays attention to detail; follows through.
Accountability
Sets a positive, professional example for others.
Takes ownership of problems and does what is needed to solve them.
Appropriately plans and utilizes required resources for various job duties.
Reports to work regularly and on time.
Teamwork
Works cooperatively and collaboratively with others for the success of the team.
Addresses and resolves conflict in a positive way.
Seeks out the ideas of others to reach the best solutions.
Acknowledges and celebrates the contribution of others.
Ethical Behavior
Demonstrates honesty, integrity and good judgment.
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers.
Results
Embraces change and improvement in the work environment.
Continuously seeks to improve the quality of products/services.
Displays flexibility in dealing with new situations or obstacles.
Achieves results on time by focusing on priorities and managing time efficiently.
Pay Range
$16.86 – $25.00. Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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Education
High school diploma or equivalent required.
Familiarity with medical terminology normally acquired through completion of a medical terminology course to be able to transcribe physician orders.
Licensures/Certifications
N/A
Experience
6 months of experience preferred.
Skills
Skill in oral and written communication.
Ability to read and write requisition forms and computerized order entries, comprehend and communicate complex instructions, and perform basic math skills to calculate total patient census, order supplies, and assemble charts.
Ability to learn to utilize a computerized order entry system to request specific therapies, tests, meals for patients, transfer and discharge patients and familiarity with the keyboard.
Ability to prioritize and attend to multiple demands and requests simultaneously.
Ability to function effectively under stress.
Competent to safely handle medications.
Principal Duties And Responsibilities
Maintains accurate and complete patient medical records, records pertinent routine information, files reports/test results, follows up on missing records/reports with appropriate parties, assembles medical records for patient discharge or transfer, and ensures that only authorized persons have access to them.
Acts as unit receptionist for hospital personnel, patients and visitors, providing assistance to staff and patients/guests and coordinating with other departments to ensure prompt, courteous, and effective delivery of care and responsiveness to patients/guests needs.
Maintains accurate unit records such as unit statistics, charges and logbook.
Maintains equipment and supply inventories, ensuring adequate supplies in appropriate areas throughout the shift per unit standards.
Observes appropriate safety measures and assists in maintaining a clean, orderly environment according to hospital and unit policies and procedures.
Assists with limited patient care duties such as passing trays and transporting patients, when necessary and only as directed by nursing personnel.
Assists the professional staff in orienting new personnel to the unit.
Performs discharge phone calls to patients to solicit feedback on their hospital stay using the appropriate form, and refers clinical questions to the charge nurse for follow‑up.
All Roles Must Demonstrate GBMC Values
Respect
Treats others with fairness, kindness, and respect for personal dignity and privacy.
Listens and responds appropriately to others’ needs, feelings, and capabilities.
Excellence
Meets and/or exceeds customer expectations.
Actively pursues learning and self‑development.
Pays attention to detail; follows through.
Accountability
Sets a positive, professional example for others.
Takes ownership of problems and does what is needed to solve them.
Appropriately plans and utilizes required resources for various job duties.
Reports to work regularly and on time.
Teamwork
Works cooperatively and collaboratively with others for the success of the team.
Addresses and resolves conflict in a positive way.
Seeks out the ideas of others to reach the best solutions.
Acknowledges and celebrates the contribution of others.
Ethical Behavior
Demonstrates honesty, integrity and good judgment.
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers.
Results
Embraces change and improvement in the work environment.
Continuously seeks to improve the quality of products/services.
Displays flexibility in dealing with new situations or obstacles.
Achieves results on time by focusing on priorities and managing time efficiently.
Pay Range
$16.86 – $25.00. Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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