Remote Technical Support Captain: Cloud Voice Leader

Intermedia Intelligent Communications seeks a Technical Support Team Captain in California. This full-time role involves managing a remote support team and enhancing customer experience. Key responsibilities include coaching staff, analyzing performance data, and collaborating with cross-functional teams. Suitable candidates should possess a bachelor's degree and extensive experience in technical support management. The position offers a compensation range of $60,000 to $70,000 per year.
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