Medical Front Desk Team Member Specialty Practice
ALLERGY AND ASTHMA INSTITUTE OF SE, Farmington Hills, MI, United States
Benefits:
401(k) matching
Employee discounts
Free uniforms
Health insurance
Paid time off
Medical Front Desk Team Member (Specialty Practice)
We are seeking an experienced, professional, and patient-focused Medical Front Desk Team Member to join our growing specialty practice. This role is essential to creating a welcoming and efficient experience for our patients while supporting a high-performing clinical team.
The ideal candidate brings a strong background in medical scheduling, patient intake, and customer service, with the ability to thrive in a fast-paced healthcare environment.
Key Responsibilities
Greet and check in patients with professionalism, warmth, and efficiency
Manage complex scheduling for multiple providers, including new and follow-up appointments
Coordinate new patient onboarding, including registration, insurance verification, consent forms, and EMR entry
Answer multi-line phones, triage calls, and route messages appropriately
Maintain smooth patient flow by collaborating closely with clinical staff
Collect co-pays, verify insurance eligibility, and process payments accurately
Ensure accuracy of patient records and maintain strict HIPAA compliance
Provide general administrative support to ensure efficient daily operations
Qualifications
Minimum of 2 years of experience in a medical front desk or similar role required
Proficiency with scheduling and patient registration systems (experience with eClinicalWorks strongly preferred)
Strong organizational skills with the ability to multitask in a fast-paced environment
Excellent communication and interpersonal skills with patients, families, and team members
Knowledge of insurance verification and prior authorization processes preferred
Reliable, punctual, and able to maintain confidentiality at all times
What We Offer
Competitive pay based on experience
Supportive, team-oriented work environment
Opportunity to grow within a dynamic and expanding practice
401(k) matching
Employee discounts
Free uniforms
Health insurance
Paid time off
Medical Front Desk Team Member (Specialty Practice)
We are seeking an experienced, professional, and patient-focused Medical Front Desk Team Member to join our growing specialty practice. This role is essential to creating a welcoming and efficient experience for our patients while supporting a high-performing clinical team.
The ideal candidate brings a strong background in medical scheduling, patient intake, and customer service, with the ability to thrive in a fast-paced healthcare environment.
Key Responsibilities
Greet and check in patients with professionalism, warmth, and efficiency
Manage complex scheduling for multiple providers, including new and follow-up appointments
Coordinate new patient onboarding, including registration, insurance verification, consent forms, and EMR entry
Answer multi-line phones, triage calls, and route messages appropriately
Maintain smooth patient flow by collaborating closely with clinical staff
Collect co-pays, verify insurance eligibility, and process payments accurately
Ensure accuracy of patient records and maintain strict HIPAA compliance
Provide general administrative support to ensure efficient daily operations
Qualifications
Minimum of 2 years of experience in a medical front desk or similar role required
Proficiency with scheduling and patient registration systems (experience with eClinicalWorks strongly preferred)
Strong organizational skills with the ability to multitask in a fast-paced environment
Excellent communication and interpersonal skills with patients, families, and team members
Knowledge of insurance verification and prior authorization processes preferred
Reliable, punctual, and able to maintain confidentiality at all times
What We Offer
Competitive pay based on experience
Supportive, team-oriented work environment
Opportunity to grow within a dynamic and expanding practice