QA Lead Remote Offshore
IZEN HEALTHCARE SERVICES INC, Richardson, TX, United States
Job Title: QA Lead (Remote – Offshore)
Company: Amcare Pro Home Health
Location: Remote (Offshore)
Job Type: Full-Time
Position Summary
Amcare Pro Home Health is seeking a detail-oriented and highly organized QA Lead to support our clinical and administrative operations remotely. This role is responsible for ensuring the accuracy, completeness, and timeliness of documentation, payroll-related QA processes, and compliance tracking across our home health services.
The ideal candidate will have experience in home health operations, quality assurance, and medical documentation review, with the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Review, validate, and submit QA invoices and past due payroll items during payroll cycles
Ensure timely faxing and submission of critical documents, including:
Discharge Summaries (DC Summary)
Lab results
Missed visit documentation
Audit patient records for completeness and attach all required documentation, including:
Consents
PT & OT notes from outsourced agencies (Logix & HealthPro)
Lab results and wound care images
Track and follow up on past due documentation by sending weekly reminders to clinicians and partner agencies
Prepare and submit weekly QA work logs to leadership
Monitor and resolve missed visits (MV) in coordination with the QA Manager
Compile and maintain KPI reports for multiple locations (e.g., Richardson & Tyler), including:
QA compliance metrics
Past due items
Scheduling performance
Support process improvement initiatives to enhance documentation accuracy and compliance
Qualifications
Prior experience in home health, healthcare QA, or medical administration required
Strong understanding of home health documentation standards (e.g., consents, visit notes, labs)
Experience working with EMR/EHR systems (Kinnser, Homecare Home Base)
Excellent attention to detail and organizational skills
Ability to manage deadlines and work independently in a remote setting
Strong written communication skills (for follow-ups and reporting)
Proficiency in Microsoft Excel and reporting tools
Preferred Qualifications
Experience working with U.S.-based home health agencies
Familiarity with outsourced therapy providers (e.g., Logix, HealthPro)
Knowledge of QA processes, compliance standards, and KPI tracking
Work Schedule
Must be available to work U.S. business hours (Central Time preferred)
Flexibility required during payroll processing periods
Why Join Amcare Pro Home Health?
Work remotely with a growing U.S.-based healthcare organization
Opportunity to play a key role in improving patient care quality and compliance
Collaborative and supportive team environment
Company: Amcare Pro Home Health
Location: Remote (Offshore)
Job Type: Full-Time
Position Summary
Amcare Pro Home Health is seeking a detail-oriented and highly organized QA Lead to support our clinical and administrative operations remotely. This role is responsible for ensuring the accuracy, completeness, and timeliness of documentation, payroll-related QA processes, and compliance tracking across our home health services.
The ideal candidate will have experience in home health operations, quality assurance, and medical documentation review, with the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Review, validate, and submit QA invoices and past due payroll items during payroll cycles
Ensure timely faxing and submission of critical documents, including:
Discharge Summaries (DC Summary)
Lab results
Missed visit documentation
Audit patient records for completeness and attach all required documentation, including:
Consents
PT & OT notes from outsourced agencies (Logix & HealthPro)
Lab results and wound care images
Track and follow up on past due documentation by sending weekly reminders to clinicians and partner agencies
Prepare and submit weekly QA work logs to leadership
Monitor and resolve missed visits (MV) in coordination with the QA Manager
Compile and maintain KPI reports for multiple locations (e.g., Richardson & Tyler), including:
QA compliance metrics
Past due items
Scheduling performance
Support process improvement initiatives to enhance documentation accuracy and compliance
Qualifications
Prior experience in home health, healthcare QA, or medical administration required
Strong understanding of home health documentation standards (e.g., consents, visit notes, labs)
Experience working with EMR/EHR systems (Kinnser, Homecare Home Base)
Excellent attention to detail and organizational skills
Ability to manage deadlines and work independently in a remote setting
Strong written communication skills (for follow-ups and reporting)
Proficiency in Microsoft Excel and reporting tools
Preferred Qualifications
Experience working with U.S.-based home health agencies
Familiarity with outsourced therapy providers (e.g., Logix, HealthPro)
Knowledge of QA processes, compliance standards, and KPI tracking
Work Schedule
Must be available to work U.S. business hours (Central Time preferred)
Flexibility required during payroll processing periods
Why Join Amcare Pro Home Health?
Work remotely with a growing U.S.-based healthcare organization
Opportunity to play a key role in improving patient care quality and compliance
Collaborative and supportive team environment