Teller
Berkshire Bank, Air City, NY, United States
Location
Rome, NY
Purpose / Objective
Responsible for processing financial transactions including deposits, withdrawals, check cashing, and loan payments in an efficient and accurate manner. Ensures every transaction is completed in accordance with bank policy and regulatory requirements. Consistently provides exceptional customer service while servicing and problem‑solving for our customers. Recognizes opportunities to cross‑sell the bank’s products and services to meet customer needs.
Division
Retail Banking
Department
Various - Branch Network
Reports to
Branch Manager
Status
Non-Exempt
Grade
4
Salary Range
$20.00 - $24.91
Principal Duties and Responsibilities
Process teller transactions.
Maintain and balance a cash drawer.
Provide outstanding customer service.
Utilize sales techniques to recognize the needs of our customers and prospects and offer solutions.
Meet or exceed individual teller incentive goals.
Contribute to the overall branch goals in sales and service.
Follow all bank policies and procedures, including security of the bank’s assets to minimize exposure.
Have basic knowledge of bank products and services.
Maintain confidentiality of bank records and customer information.
Job Specifications (Skills, Knowledge and Abilities Required)
Minimum six months of cash handling experience.
Retail sales and customer service experience.
Good listening and verbal communication skills.
Decision and judgment‑making skills.
Detail oriented and organizational skills.
Prompt and reliable attendance.
Enthusiastic, goal‑oriented and customer‑focused.
High school diploma or GED required.
Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook).
Perform all duties in compliance with BSA/AML regulations.
Behavioral Skills
Consistently demonstrate behaviors associated with Brookline Bancorp’s Core Four values: adaptability, accountability, leadership, and teamwork.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.
Beacon Bank is an Equal Opportunity Employer— all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us athr@berkshirebank.com.
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Rome, NY
Purpose / Objective
Responsible for processing financial transactions including deposits, withdrawals, check cashing, and loan payments in an efficient and accurate manner. Ensures every transaction is completed in accordance with bank policy and regulatory requirements. Consistently provides exceptional customer service while servicing and problem‑solving for our customers. Recognizes opportunities to cross‑sell the bank’s products and services to meet customer needs.
Division
Retail Banking
Department
Various - Branch Network
Reports to
Branch Manager
Status
Non-Exempt
Grade
4
Salary Range
$20.00 - $24.91
Principal Duties and Responsibilities
Process teller transactions.
Maintain and balance a cash drawer.
Provide outstanding customer service.
Utilize sales techniques to recognize the needs of our customers and prospects and offer solutions.
Meet or exceed individual teller incentive goals.
Contribute to the overall branch goals in sales and service.
Follow all bank policies and procedures, including security of the bank’s assets to minimize exposure.
Have basic knowledge of bank products and services.
Maintain confidentiality of bank records and customer information.
Job Specifications (Skills, Knowledge and Abilities Required)
Minimum six months of cash handling experience.
Retail sales and customer service experience.
Good listening and verbal communication skills.
Decision and judgment‑making skills.
Detail oriented and organizational skills.
Prompt and reliable attendance.
Enthusiastic, goal‑oriented and customer‑focused.
High school diploma or GED required.
Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook).
Perform all duties in compliance with BSA/AML regulations.
Behavioral Skills
Consistently demonstrate behaviors associated with Brookline Bancorp’s Core Four values: adaptability, accountability, leadership, and teamwork.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.
Beacon Bank is an Equal Opportunity Employer— all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us athr@berkshirebank.com.
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