Commercial Program Manager - Dallas, TX
DHL Express, Dallas, TX, United States
Commercial Program Manager
This role is responsible for identifying, defining and implementing efficient sales processes, policies and procedures to support the sales force. The successful professional will manage and coordinate sales support activities including sales reporting, market coverage data, quota management and administration. They will provide market intelligence, lead reporting and general analytics to the sales team.
The professional will review and compile internal and external market and industry research into summaries used by the sales force to improve performance. They will facilitate communication and coordinate projects that may involve cross‑departmental and/or cross‑functional team members.
Key Responsibilities
Develop, implement, monitor and report on tools and processes to support the sales force
Manage sales campaigns and sales programs
Monitor and identify current and potential issues that affect sales performance
Compile and analyze sales data
Prepare sales forecasts
Assist in the development of quotas
Prepare presentations for senior leaders
Analyze changes in sales territories/geographies
May be responsible for entire projects or functions having modest scope/impact or portions of projects having considerable scope/impact to department, area, and, at times, business unit results
May oversee the completion of projects or assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc.; may contribute to employees' professional development
Support ad hoc projects relating to the sales force
Perform data queries and generate sales reports as directed by the sales force or sales management
Create email letters, brochures and collateral to be used by the sales force in support of customer acquisition and retention management
Maintain database of competitive pricing and other information
Respond to inquiries from sales force and customers
At higher levels, they may provide functional advice or training to less experienced sales support positions
Skills & Qualifications
Intermediate‑level professional contributor
Typically requires BS/BA in a related discipline
Excellent knowledge of MS Excel and MS PowerPoint; other business analytics tools are a plus
Minimum of 2 years’ experience in a related field, or MS/MA with a minimum of 1 year of experience in a related field
Professional certification is required in some areas
Employee Benefits & Incentives
Competitive exempt pay (DOE)
Bonus/incentive programs
Retirement savings – 401(k) with company match
myShares – voluntary plan to buy discounted company shares
Medical, dental, vision, well‑being programs
Tuition reimbursement
Generous paid time off – starting at 4 weeks
Paid leave
Employee discount program
Employee assistance & work‑life program
Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
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This role is responsible for identifying, defining and implementing efficient sales processes, policies and procedures to support the sales force. The successful professional will manage and coordinate sales support activities including sales reporting, market coverage data, quota management and administration. They will provide market intelligence, lead reporting and general analytics to the sales team.
The professional will review and compile internal and external market and industry research into summaries used by the sales force to improve performance. They will facilitate communication and coordinate projects that may involve cross‑departmental and/or cross‑functional team members.
Key Responsibilities
Develop, implement, monitor and report on tools and processes to support the sales force
Manage sales campaigns and sales programs
Monitor and identify current and potential issues that affect sales performance
Compile and analyze sales data
Prepare sales forecasts
Assist in the development of quotas
Prepare presentations for senior leaders
Analyze changes in sales territories/geographies
May be responsible for entire projects or functions having modest scope/impact or portions of projects having considerable scope/impact to department, area, and, at times, business unit results
May oversee the completion of projects or assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc.; may contribute to employees' professional development
Support ad hoc projects relating to the sales force
Perform data queries and generate sales reports as directed by the sales force or sales management
Create email letters, brochures and collateral to be used by the sales force in support of customer acquisition and retention management
Maintain database of competitive pricing and other information
Respond to inquiries from sales force and customers
At higher levels, they may provide functional advice or training to less experienced sales support positions
Skills & Qualifications
Intermediate‑level professional contributor
Typically requires BS/BA in a related discipline
Excellent knowledge of MS Excel and MS PowerPoint; other business analytics tools are a plus
Minimum of 2 years’ experience in a related field, or MS/MA with a minimum of 1 year of experience in a related field
Professional certification is required in some areas
Employee Benefits & Incentives
Competitive exempt pay (DOE)
Bonus/incentive programs
Retirement savings – 401(k) with company match
myShares – voluntary plan to buy discounted company shares
Medical, dental, vision, well‑being programs
Tuition reimbursement
Generous paid time off – starting at 4 weeks
Paid leave
Employee discount program
Employee assistance & work‑life program
Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
#J-18808-Ljbffr