Service Asset Manager
BEUMER Group, Franklin Park, NJ, United States
Job Description
The Service Asset Manager is responsible for driving lifecycle planning, modernization strategy, and long-term value growth of the company’s installed base of intralogistics automation systems. This role serves as the central owner of asset data, lifecycle intelligence, and modernization planning, working cross-functionally with Service Directors, Service Operations, and Sales to ensure customers’ systems remain reliable, up-to-date, and aligned with evolving operational needs.
The position plays a critical role in transforming installed base data into actionable service strategies, enabling proactive lifecycle management, modernization opportunities, and sustainable service revenue growth.
Primary Objectives
Drive effective lifecycle planning for customer assets across the installed base
Enable installed base growth through modernization, upgrades, and replacement strategies
Ensure accurate, comprehensive visibility of assets and lifecycle status across the service organization
Key Responsibilities
Asset & Lifecycle Management
Maintain and govern the asset registry and lifecycle database for all customer systems and equipment
Ensure asset data accuracy, completeness, and ongoing updates across the installed base
Define and manage asset lifecycle stages, including commissioning, maturity, obsolescence, and end-of-life
Lifecycle Planning & Modernization Strategy
Develop multi-year lifecycle, modernization, and replacement plans for customer systems
Identify aging, obsolete, or high-risk assets and propose mitigation or upgrade strategies
Partner with technical and service teams to define standard modernization and upgrade offerings
Installed Base Growth
Support the growth of service and modernization revenue by identifying opportunities within the installed base
Collaborate with Sales and Service Directors to align lifecycle plans with commercial strategies
Provide lifecycle insights and asset intelligence to support customer proposals and business cases
Cross-Functional Coordination
Work closely with Service Directors to align asset strategies with regional and customer-specific service plans
Coordinate with the Service Operations Manager to ensure lifecycle strategies are operationally feasible
Partner with Sales to support customer engagement, forecasting, and pipeline development related to modernization and replacement
Reporting & Analytics
Develop dashboards and reports related to asset health, lifecycle status, and modernization pipeline
Track KPIs related to installed base coverage, lifecycle risk, and upgrade penetration
Provide regular updates and recommendations to the Senior Service Manager
Compensation range: $120,000.00 - $130,000.00 Annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Required Qualifications
Bachelor’s degree in Engineering, Supply Chain, Business, or a related field (or equivalent experience).
7+ years of experience in asset management, lifecycle management, obsolescence management and installed base management service management, within industrial automation, intralogistics, or related industries
Strong understanding of long-life industrial systems and service-based business models
Experience working with asset databases, CMMS, ERP, or service management tools
Preferred Qualifications
Experience in intralogistics automation (AS/RS, conveyors, sortation, AGVs/AMRs, warehouse control systems)
Familiarity with modernization and retrofit strategies for industrial automation systemsExperience supporting service sales or installed base development initiatives
Knowledge of lifecycle cost analysis and asset risk assessment
Key Skills & Competencies
Strong analytical and data management skills
Ability to translate technical asset data into actionable business strategies
Excellent cross-functional collaboration and communication skills
Customer-focused mindset with a proactive, long-term view of asset performance
Comfortable working independently in a remote environment
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees.
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match:
Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability:
Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances:
Including vision, accident, and critical illness insurance.
Generous Paid Time Off:
Achieve the optimal work-life balance.
Company Holidays:
Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus:
Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
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The Service Asset Manager is responsible for driving lifecycle planning, modernization strategy, and long-term value growth of the company’s installed base of intralogistics automation systems. This role serves as the central owner of asset data, lifecycle intelligence, and modernization planning, working cross-functionally with Service Directors, Service Operations, and Sales to ensure customers’ systems remain reliable, up-to-date, and aligned with evolving operational needs.
The position plays a critical role in transforming installed base data into actionable service strategies, enabling proactive lifecycle management, modernization opportunities, and sustainable service revenue growth.
Primary Objectives
Drive effective lifecycle planning for customer assets across the installed base
Enable installed base growth through modernization, upgrades, and replacement strategies
Ensure accurate, comprehensive visibility of assets and lifecycle status across the service organization
Key Responsibilities
Asset & Lifecycle Management
Maintain and govern the asset registry and lifecycle database for all customer systems and equipment
Ensure asset data accuracy, completeness, and ongoing updates across the installed base
Define and manage asset lifecycle stages, including commissioning, maturity, obsolescence, and end-of-life
Lifecycle Planning & Modernization Strategy
Develop multi-year lifecycle, modernization, and replacement plans for customer systems
Identify aging, obsolete, or high-risk assets and propose mitigation or upgrade strategies
Partner with technical and service teams to define standard modernization and upgrade offerings
Installed Base Growth
Support the growth of service and modernization revenue by identifying opportunities within the installed base
Collaborate with Sales and Service Directors to align lifecycle plans with commercial strategies
Provide lifecycle insights and asset intelligence to support customer proposals and business cases
Cross-Functional Coordination
Work closely with Service Directors to align asset strategies with regional and customer-specific service plans
Coordinate with the Service Operations Manager to ensure lifecycle strategies are operationally feasible
Partner with Sales to support customer engagement, forecasting, and pipeline development related to modernization and replacement
Reporting & Analytics
Develop dashboards and reports related to asset health, lifecycle status, and modernization pipeline
Track KPIs related to installed base coverage, lifecycle risk, and upgrade penetration
Provide regular updates and recommendations to the Senior Service Manager
Compensation range: $120,000.00 - $130,000.00 Annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Required Qualifications
Bachelor’s degree in Engineering, Supply Chain, Business, or a related field (or equivalent experience).
7+ years of experience in asset management, lifecycle management, obsolescence management and installed base management service management, within industrial automation, intralogistics, or related industries
Strong understanding of long-life industrial systems and service-based business models
Experience working with asset databases, CMMS, ERP, or service management tools
Preferred Qualifications
Experience in intralogistics automation (AS/RS, conveyors, sortation, AGVs/AMRs, warehouse control systems)
Familiarity with modernization and retrofit strategies for industrial automation systemsExperience supporting service sales or installed base development initiatives
Knowledge of lifecycle cost analysis and asset risk assessment
Key Skills & Competencies
Strong analytical and data management skills
Ability to translate technical asset data into actionable business strategies
Excellent cross-functional collaboration and communication skills
Customer-focused mindset with a proactive, long-term view of asset performance
Comfortable working independently in a remote environment
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees.
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match:
Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability:
Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances:
Including vision, accident, and critical illness insurance.
Generous Paid Time Off:
Achieve the optimal work-life balance.
Company Holidays:
Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus:
Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
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