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Shipping & Receiving Lead

iBehm Consulting, Appleton, WI, United States


Position Summary
The Shipping & Receiving Lead is responsible for overseeing all inbound and outbound logistics, ensuring accurate, timely, and efficient movement of materials and finished goods. This role leads the daily warehouse activities, coordinates with production and purchasing, and maintains inventory accuracy while enforcing safety and quality standards.

Key Responsibilities
Shipping Operations
Coordinate and prioritize daily shipments based on production schedules
Verify orders, packaging, and documentation before shipment
Schedule carriers, manage freight logistics, and track outgoing for both domestic and international shipments
Ensure compliance with customer-specific shipping requirements
Receiving Operations

Oversee receipt of incoming materials and components
Inspect deliveries for accuracy, damage, and proper documentation
Ensure materials are properly labeled, stored, and entered into inventory systems
Coordinate with purchasing on discrepancies or shortages
Inventory Control

Maintain accurate inventory records (ERP)
Lead cycle counts and assist with physical inventory audits
Investigate and resolve inventory discrepancies
Optimize warehouse organization for efficiency and space utilization
Leadership & Coordination

Supervise and support shipping/receiving team members
Assign daily tasks and ensure workload balance
Train new employees on procedures, equipment, and safety
Act as a point of contact between warehouse, production, and office staff
Safety & Compliance

Enforce OSHA and company safety standards
Ensure proper use of equipment (forklifts, pallet jacks, etc.)
Maintain a clean and organized work environment (5S practices)
Process Improvement

Identify inefficiencies in shipping/receiving workflows
Implement improvements to reduce errors, delays, and costs
Support continuous improvement initiatives

Qualifications
High school diploma or equivalent (associate degree preferred)
Minimum 3-5 years of shipping/receiving or warehouse experience
Minimum 1-2 years in a lead or supervisory role preferred
Experience in a manufacturing environment
APICS certification, CPIM or CLTD preferred
Forklift certification (or ability to obtain)

Skills & Competencies
Strong organization and attention to detail
Leadership and team coordination
Problem-solving and decision-making
Communication across departments
Time management in a fast-paced environment
Basic computer skills (ERP, shipping software, Excel)

Physical Requirements
Ability to lift 25-50 lbs. regularly
Standing, walking, and operating warehouse equipment for extended periods