Business Development Manager (Technology Services)

Position Title: Business Development Manager (Technology Services)Location: Altamonte Springs (Orlando), FL (Hybrid 3 times a week in the office)Employment Type: Full-timeCompensation: 75-100k (On-Track Earnings or OTE) AnnualAbout UsProVal is a consulting firm focused on helping Managed Service Providers (MSPs) optimize their operations and technology systems. Our clients rely on us to improve their business processes, integrate key tools, and support them through complex transitions like mergers and acquisitions.We specialize in helping MSPs standardize and scale through tool optimization (RMM, PSA, RPA) and our Managed NOC offering. Our clients range from ambitious independent MSPs to rapidly scaling, private equity-backed platforms.Headquartered in Orlando, FL, with a delivery team in Noida, India, ProVal combines deep operational expertise with a global delivery model to drive efficiency and growth for our clients.Role OverviewWe are hiring a Business Development Manager to be a key front-facing representative of ProVal - someone who can build trust quickly, open doors, and lead meaningful early-stage conversations with prospective clients.You will partner closely with leadership in a co-selling model: you will own early engagement, discovery, and relationship development, while working alongside leadership to move opportunities through to close.This role is ideal for someone who enjoys engaging with business owners, asking thoughtful questions, and building relationships - without relying on high-pressure sales tactics.What Youll DoProspecting and Being the First Impression of ProValProspect via ProVal CRM from past deals, project clients and past clients of ProVal to identify opportunitiesReach out via email and phone to prospects to educate them of ProVal service offeringsEngage with prospective clients and represent ProVal with professionalism and credibilityBuild rapport quickly and create a comfortable, low-pressure experience for prospectsAct as a consistent and reliable point of contact throughout early interactionsLead Discovery & Early ConversationsRun initial meetings to understand client challenges, goals, and prioritiesAsk insightful, business-focused questions that uncover real opportunitiesGuide conversations naturally toward next steps without being overly sales-drivenDevelop & Advance OpportunitiesMaintain momentum with prospects through consistent follow-up and engagement (via email and phone)Qualify opportunities and ensure alignment before bringing in deeper resourcesHelp move deals forward through the sales process in partnership with leadershipCollaborate in a Co-Selling ModelPartner closely with leadership to develop strategy and advance dealsCoordinate involvement of internal subject matter experts when neededSupport transition from discovery into proposal and closing stagesDevelop customized proposals for prospect presentation and follow-upManage Pipeline & CRM DisciplineTrack all interactions and opportunities within the CRMMaintain a clean, active pipeline with clear next steps on all dealsWhat Were Looking For510 years of experience in business development, account management, or client-facing rolesStrong ability to build rapport and trust with business owners and senior stakeholdersHigh level of professionalism and executive presenceExcellent communication skills - especially in live conversationsComfortable leading discussions without relying on a scripted or aggressive sales approachNaturally curious and able to ask thoughtful, business-oriented questionsAbility to guide conversations toward outcomes while maintaining a relationship-first approachExperience in consultative, services-based, or technology environments preferredFamiliarity with CRM systems (HubSpot, Salesforce, or similar)Comfortable leveraging modern tools, including AI, to improve productivityWhat Success Looks LikeProspects consistently have a positive, high-quality first experience with ProValStrong, trust-based relationships are established early in the sales processOpportunities are well-qualified and progress smoothly through the pipelineEffective partnership with leadership leads to increased close ratesYou become a trusted, recognizable face of the ProVal brandWhy This Role is DifferentYou are not expected to be a high-pressure closerYou will work directly with leadership on dealsYour focus is on quality conversations, not volume activityYou play a critical role in shaping how prospects experience ProVal from day oneWhat We OfferCompetitive base salary + performance-based incentivesHealth, dental, and vision benefitsGrowth opportunities in a rapidly expanding consulting firmA collaborative, people-first cultureSalary range$75,000 - $100,000 per year
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