Receptionist

Receptionist
Req #:

0000245421

Category:

Clerical / Administrative

Status:

Full-Time

Shift:

Day

Facility:

RWJ New Brunswick

Department:

Conceirge

Pay Range:

$17.64 - $18.26 per hour

Location:
165 Somerset Street, New Brunswick, NJ 08901

Job Title: Receptionist
Location: Morris Cancer Center
Department Name: Concierge
Req #: 0000245421
Status: Hourly
Shift: Day
Pay Range: $17.64 - $18.26 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The Receptionist maintains high standards on a daily basis as they pertain to customer service within the Reception department. They are responsible for maintaining patient information services at the lobby reception desk and other designated locations. The Receptionist demonstrates positive guest relations to all patients, staff and visitors.
Qualifications:
Required:
High School diploma
Preferred:
Customer service experience
Scheduling Requirements:
Day Shift
Rotating weekend and holiday schedule
Full-Time, 40 Hours Per Week
Essential Functions:
Greets patients and visitors as soon as they approach the desk in a courteous manner
Offers assistance and provides accurate information and directions
Exhibits friendly and helpful behavior by anticipating and responding to the needs of patients and visitors
Exhibits proficiency in computer use
Ensures that visitors and callers receive accurate information.
Answers telephone calls promptly and appropriately
Adheres to department policy regarding transferring calls and disseminating patient information
Demonstrates telephone courtesy and positive guest relations skills
Has general knowledge of all department locations throughout the hospital
Demonstrates good communication and customer service skills as they relate to the patient population served i.e.: infant, pediatric, adolescent, adult and geriatric
Has knowledge of Hospital Policy regarding courtesy parking
Has knowledge of patient privacy policy and procedures
Checks and assigns vendor passes
Checks employee ID badges
Monitors and reports suspicious activity to security
Assists in the training and supervision of volunteers assigned at the Info desk
Demonstrates sensitivity and tact in dealing with volunteers
Assists with any other functions which pertain to the Reception Services and Security department
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
RWJBarnabas Health is an Equal Opportunity Employer