Member Services Coordinator
CCMC, San Antonio, TX, United States
About the Community
This beautiful area boasts amazing views of wildlife meandering through the lush, natural landscaping of the hills. From the moment you drive past the cascading waterfalls and mature oak trees at the entrance, you will feel like you are entering your own private resort. The Resort offers state‑of‑the‑art fitness, an indoor pool with a walking track, and more. Outside you’ll meet neighbors at the pool, on tennis and bocce courts, or along the network of walking trails winding through vast conservation areas.
What you’ll accomplish
Greeting and assisting guests, answering phones, and directing calls
Noting accurate messages and directing them appropriately
Operating and maintaining office equipment
Drafting and proofreading a variety of association documents including maintenance work orders
Assisting owners with coordinating resident‑hosted events
Updating the association’s website and calendar
Receiving, preparing and delivering mail, packages and dry cleaning
Performing other administrative duties as needed
What we’re looking for
Customer service experience, knowledge of homeowner association operations preferred
Excellent telephone manner, with a commitment to the highest customer service possible
Ability to communicate effectively
A dynamic, professional individual with a strong sense of organization and attention to detail
Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
Must have a valid driver’s license in the state of employment
Flexibility to work after‑hours and weekends at community events as needed
Must pass a pre‑employment drug screen and background check
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
The physical requirements can vary, but generally, they may include:
Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
Manual Dexterity: Skills in using technology, including computers and mobile devices.
Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.
What we offer
Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company‑matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short‑ and long‑term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!
#J-18808-Ljbffr
This beautiful area boasts amazing views of wildlife meandering through the lush, natural landscaping of the hills. From the moment you drive past the cascading waterfalls and mature oak trees at the entrance, you will feel like you are entering your own private resort. The Resort offers state‑of‑the‑art fitness, an indoor pool with a walking track, and more. Outside you’ll meet neighbors at the pool, on tennis and bocce courts, or along the network of walking trails winding through vast conservation areas.
What you’ll accomplish
Greeting and assisting guests, answering phones, and directing calls
Noting accurate messages and directing them appropriately
Operating and maintaining office equipment
Drafting and proofreading a variety of association documents including maintenance work orders
Assisting owners with coordinating resident‑hosted events
Updating the association’s website and calendar
Receiving, preparing and delivering mail, packages and dry cleaning
Performing other administrative duties as needed
What we’re looking for
Customer service experience, knowledge of homeowner association operations preferred
Excellent telephone manner, with a commitment to the highest customer service possible
Ability to communicate effectively
A dynamic, professional individual with a strong sense of organization and attention to detail
Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
Must have a valid driver’s license in the state of employment
Flexibility to work after‑hours and weekends at community events as needed
Must pass a pre‑employment drug screen and background check
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
The physical requirements can vary, but generally, they may include:
Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
Manual Dexterity: Skills in using technology, including computers and mobile devices.
Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.
What we offer
Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company‑matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short‑ and long‑term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!
#J-18808-Ljbffr