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Operational Risk Governance and Transformation Analyst

Truist, Winston Salem, NC, United States


Overview
Execute governance processes over design, execution, and implementation of Operational and Model Risk Transformation initiatives and program risk. Perform processes under the oversight of the Head of Operational Risk Governance and Transformation that inform stakeholders of Operational and Model Risk transformation initiatives execution status and risks, including support of corporate governance processes through results reported to Operational Risk Management Committee, Enterprise Risk Committee and Board Risk Committee.

Location
Candidate must be located in or willing to self‑relocate to one of the following locations: Charlotte, NC; Winston Salem, NC; Richmond, VA.

In‑office requirement: 5 days per week. No full remote or relocation assistance available.

Work Shift and Language
Work Shift: 1st shift (United States of America).

Language Fluency: English (Required).

Responsibilities

Execute processes providing oversight of Operational and Model Risk Transformation initiatives helping drive quality of risk execution activities. Focus will be on risk program elements (RCSA, Control Testing, Third Party, Model, Change and Products & Services); scope will be dynamic based on execution priorities and progress.

Identify thematic trends in execution deficiencies, root causes and recommendations of remedial actions to inform risk execution activities.

Execute processes and reporting for a highly effective governance function appropriately tailored to Operational and Model Risk. Primary focus will be to manage Operational and Model Risk Operations as well as policy governance activities.

Drive ORM reporting to ensure transparency of operational and model risk to Head of Operational Risk Governance and Transformation in support of Chief Risk Officer, Operational Risk Management Committee, other risk committees, senior risk officers, Executive Leadership, Board of Directors, LOB managers, as well as regulatory agencies.

Provide inputs and data to execute the OMRM Risk Taxonomy, Risk Appetite Framework operational risk metrics and Key Risk Indicators.

Participate in issues management reporting and monitoring for Operational Risk Management issues, driving accountability for timely remediation.

Manage OMRM policies, creating expectations and timelines to ensure consistency, adequacy, and Policy and Procedure Management adherence.

Support ORM Operations processes to assist risk program owners and hiring managers with onboarding team members.

Provide targeted feedback in areas of focus to Operational and Model Risk Program Owners based on governance activities, track remedial actions, and monitor for sustainable execution under the oversight of the Head of Operational Risk Governance and Transformation.

Identify executional best practices to inform Operational and Model Risk teams.

Proactively identify improvements to policies, procedures, practices, processes, and methodologies to support continuous improvement of risk execution.

Required Qualifications

Bachelor’s degree in business or a related field or equivalent education and related training or experience.

Three years of relevant experience in Risk or Audit functions in a large regional or US financial services firm or commensurate experience as an examiner within the financial services industry.

Excellent time‑management, organizational, communication (verbal and written), presentation and facilitation skills. Excellent interpersonal and relationship‑management skills with the ability to interact and communicate within all levels of the organization.

Ability to work strategically and tactically, comfortable seeing and defining the “big picture” while managing details.

Strong business acumen and organizational agility.

Ability to identify and influence change in a manner consistent with the company’s purpose, mission, and values.

Profound sense of ethics and the ability to deal with pressure from constituents.

Proficiency in Microsoft Office including Word, Excel, PowerPoint, and others.

Preferred Qualifications

Experience providing hands‑on operational support for RCSA and controls activities, including execution of assigned tasks and routine control actions.

Demonstrated ability to coordinate day‑to‑day work, track deliverables, and help ensure stakeholders remain aligned and informed.

Experience assisting with the maintenance and updating of procedures, job aids, policies, and control documentation.

Strong individual contributor with a detail‑oriented, execution‑focused mindset, capable of managing multiple operational tasks and meeting deadlines.

Benefits
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. These include medical, dental, vision, life insurance, disability, accidental death and dismemberment insurance, tax‑preferred savings accounts, and a 401(k) plan. Eligible employees receive at least 10 days of vacation (prorated based on date of hire and full‑time or part‑time status), 10 sick days (prorated), and paid holidays.

Equal Opportunity Employment
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law. E‑Verify. IER Right to Work.

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