Patient Service Representative
Dental One As, Chicopee, MA, United States
Baystate Dental is looking for a
Patient Service Representative
in
Chicopee, Massachusetts , to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The candidate will support all staff members and patients in the office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.
What we offer
Pay: $20.00–$21.00 per hour
Full time: Monday through Thursday from 8am to 5pm and Fridays from 8am to 2pm
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology
Additional Benefits
DCA voluntary supplemental insurance products
Student loan consolidation
Paid time off
Responsibilities
Customer service: acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and concerns according to policies
Answer telephones
Schedule appointments
Maintain appointment book
Confirm appointments
Follow up on no-shows and cancellations of appointments
Register patients on sign-in sheet
Post charges and payments to patient accounts
Check voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
Experience working in a dental, medical, or other health-care office
Knowledge of insurance plans (HMO/PPO) is a plus
Experience answering telephone
Exceptional customer service skills
Legal Disclaimer
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
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Patient Service Representative
in
Chicopee, Massachusetts , to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The candidate will support all staff members and patients in the office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.
What we offer
Pay: $20.00–$21.00 per hour
Full time: Monday through Thursday from 8am to 5pm and Fridays from 8am to 2pm
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology
Additional Benefits
DCA voluntary supplemental insurance products
Student loan consolidation
Paid time off
Responsibilities
Customer service: acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and concerns according to policies
Answer telephones
Schedule appointments
Maintain appointment book
Confirm appointments
Follow up on no-shows and cancellations of appointments
Register patients on sign-in sheet
Post charges and payments to patient accounts
Check voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
Experience working in a dental, medical, or other health-care office
Knowledge of insurance plans (HMO/PPO) is a plus
Experience answering telephone
Exceptional customer service skills
Legal Disclaimer
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
#J-18808-Ljbffr