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Member Services Coordinator - Portland, OR

Ams Nw, Portland, OR, United States


Job Title:

Member Services Administrator
Pay:

$18–$20 per hour
Schedule:

Monday–Friday, 8:00 AM–5:00 PM (in office)

AMS is hiring a Member Services Administrator to support daily operations and provide customer service to homeowners and internal teams. This is a fast-paced, fully in-office role that requires strong communication, organization, and the ability to handle a high volume of requests.

Responsibilities

Answer incoming calls and emails, providing accurate and professional support

Route inquiries to the appropriate team members

Maintain and update records and internal systems

Assist with mail processing and general office tasks

Support scheduling and internal coordination as needed

Provide a positive experience for homeowners, vendors, and team members

Qualifications

Previous experience in customer service, administrative support, or call center environments

Strong organizational skills and attention to detail

Comfortable handling multiple tasks throughout the day

Clear and professional communication skills

Ability to stay calm and focused in a fast-paced environment

Paid time off, including vacation, sick time, and holidays

Medical, dental, and vision coverage with employer contribution

401(k) with company match eligibility

Opportunities for growth and advancement

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