Customer Service Associate
Opensity Solutions, Fort Lauderdale, FL, United States
We are seeking a professional and customer service focused Service Specialist to join the Opensity team at our law firm client's downtown office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.
Mail Services
includes metering, sorting, and distributing mail and accountable packages per schedule
Copy Services
includes accurately producing copy, print and scan projects per written instructions
Reception
includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
Hospitality Services
includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
Floor Coordination
includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
Facilities Services
may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
Qualifications & Requirements
High School Diploma or GED
Minimum of 1 year work experience in a customer services field
Ability to multitask with attention to detail
Ability to resolve issues with professionalism and tact
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
The Compensation range for this role is up to $17.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
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Mail Services
includes metering, sorting, and distributing mail and accountable packages per schedule
Copy Services
includes accurately producing copy, print and scan projects per written instructions
Reception
includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
Hospitality Services
includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
Floor Coordination
includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
Facilities Services
may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
Qualifications & Requirements
High School Diploma or GED
Minimum of 1 year work experience in a customer services field
Ability to multitask with attention to detail
Ability to resolve issues with professionalism and tact
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
The Compensation range for this role is up to $17.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
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