Business Development Coordinator
Okoboji Motor Company, Spirit Lake, IA, United States
Okoboji Motor Company is seeking a motivated and energetic Business Development Coordinator to join our high-performing dealership team. If you enjoy working with people, responding to online inquiries, setting appointments, and being part of a fast-paced sales environment — this is your opportunity to grow within the automotive industry. This role is the critical first connection between our dealership and our customers. You will manage internet leads, inbound calls, text messaging conversations, and appointment scheduling for both our GM and Toyota brands. No prior automotive experience required — we provide paid training and clear career growth paths into Sales or Management.
Compensation & Benefits
Competitive hourly pay + performance-based bonuses
Paid training
401(k) with company match
Medical & dental insurance
Paid time off
Employee vehicle purchase program
Flexible work schedule
Family-owned and operated dealership
Long-term job stability
Growth opportunities into Sales Consultant or Management roles
Saturday lunches
Health & wellness benefits
What You’ll Do
Lead Management & Appointment Setting
Respond immediately to internet leads, phone inquiries, and live chat conversations
Make outbound follow-up calls and text messages to prospective customers
Set qualified sales appointments for the showroom floor
Confirm appointments and re-engage no-shows
Maintain strong follow-up cadence for unsold prospects
Customer Communication
Provide accurate information about vehicles, pricing, availability, and dealership processes
Introduce financing options and guide customers through next steps
Deliver exceptional customer service via phone, email, and text messaging
Represent Okoboji Motor Company with professionalism and urgency
CRM & Process Accountability
Log all activities daily in the dealership CRM system
Maintain strong lead response times and follow established BDC scripts
Work closely with Sales Managers and Sales Consultants to ensure smooth handoff
Support marketing and social media efforts when needed
Qualifications
Customer service, retail sales, hospitality, or call center experience preferred
Strong phone skills and ability to build rapport quickly
Comfortable making outbound calls
High-energy, positive attitude
Organized with strong follow-up discipline
Comfortable working with CRM systems, email, text platforms, and multiple computer screens
Team-oriented and coachable
Must pass background check and drug screening
Why Okoboji Motor Company?
At Okoboji Motor Company, we are committed to delivering a modern, technology-driven dealership experience across our GM and Toyota brands. We invest in our employees and promote from within. Your growth matters here. Many of our Sales Consultants and Managers began their careers in our BDC department. If you want more than just a job — and you want a career path — we want to meet you.
Equal Opportunity Employer
Okoboji Motor Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Pre-employment background check, drug screening, and valid driver’s license required.
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Compensation & Benefits
Competitive hourly pay + performance-based bonuses
Paid training
401(k) with company match
Medical & dental insurance
Paid time off
Employee vehicle purchase program
Flexible work schedule
Family-owned and operated dealership
Long-term job stability
Growth opportunities into Sales Consultant or Management roles
Saturday lunches
Health & wellness benefits
What You’ll Do
Lead Management & Appointment Setting
Respond immediately to internet leads, phone inquiries, and live chat conversations
Make outbound follow-up calls and text messages to prospective customers
Set qualified sales appointments for the showroom floor
Confirm appointments and re-engage no-shows
Maintain strong follow-up cadence for unsold prospects
Customer Communication
Provide accurate information about vehicles, pricing, availability, and dealership processes
Introduce financing options and guide customers through next steps
Deliver exceptional customer service via phone, email, and text messaging
Represent Okoboji Motor Company with professionalism and urgency
CRM & Process Accountability
Log all activities daily in the dealership CRM system
Maintain strong lead response times and follow established BDC scripts
Work closely with Sales Managers and Sales Consultants to ensure smooth handoff
Support marketing and social media efforts when needed
Qualifications
Customer service, retail sales, hospitality, or call center experience preferred
Strong phone skills and ability to build rapport quickly
Comfortable making outbound calls
High-energy, positive attitude
Organized with strong follow-up discipline
Comfortable working with CRM systems, email, text platforms, and multiple computer screens
Team-oriented and coachable
Must pass background check and drug screening
Why Okoboji Motor Company?
At Okoboji Motor Company, we are committed to delivering a modern, technology-driven dealership experience across our GM and Toyota brands. We invest in our employees and promote from within. Your growth matters here. Many of our Sales Consultants and Managers began their careers in our BDC department. If you want more than just a job — and you want a career path — we want to meet you.
Equal Opportunity Employer
Okoboji Motor Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Pre-employment background check, drug screening, and valid driver’s license required.
#J-18808-Ljbffr