Community Care Worker I
Texas Health and Human Services, San Antonio, TX, United States
Overview
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, and numerous opportunities for career advancement.
Job Summary
Community Care Worker I – Determines needs and eligibility for Community Care Services Eligibility (CCSE) services. Conducts home visits, interviews elderly and/or individuals with disabilities telephonically or in their homes, documents information, determines needs, and develops service plans. Verifies data, explains program benefits and requirements, refers individuals for appropriate services, and ensures authorizations are registered in automated systems. Authorizes and monitors CCSE services to determine if services are meeting the individual’s needs.
Responsibilities
Essential Job Functions (EJFs)
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Interviews applicants, individuals receiving services, and resource persons; conducts home/site visits to assess the need for services and provides information and referral to other resources. (15%)
Conducts reviews to determine eligibility and functional needs. (20%)
Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs. (10%)
Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service. (20%)
Monitors by contacting individuals receiving services to determine if services are meeting their needs. (15%)
Develops, coordinates, and reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff, and authorizes services appropriately and accurately to meet the individual’s needs. (15%)
Prepares basic-level ongoing or special narratives or statistical reports. (5%)
Other Information
Location: 1067 Bandera Rd, San Antonio, TX. Shift: Day. Telework: Not eligible. Travel: Up to 80%.
Salary Range: $2,963.76 - $3,946.25 monthly. Posting Number: 15917. Closing Date: 05/04/2026.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC provides reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility
Applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation on your first day of work.
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Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, and numerous opportunities for career advancement.
Job Summary
Community Care Worker I – Determines needs and eligibility for Community Care Services Eligibility (CCSE) services. Conducts home visits, interviews elderly and/or individuals with disabilities telephonically or in their homes, documents information, determines needs, and develops service plans. Verifies data, explains program benefits and requirements, refers individuals for appropriate services, and ensures authorizations are registered in automated systems. Authorizes and monitors CCSE services to determine if services are meeting the individual’s needs.
Responsibilities
Essential Job Functions (EJFs)
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Interviews applicants, individuals receiving services, and resource persons; conducts home/site visits to assess the need for services and provides information and referral to other resources. (15%)
Conducts reviews to determine eligibility and functional needs. (20%)
Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs. (10%)
Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service. (20%)
Monitors by contacting individuals receiving services to determine if services are meeting their needs. (15%)
Develops, coordinates, and reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff, and authorizes services appropriately and accurately to meet the individual’s needs. (15%)
Prepares basic-level ongoing or special narratives or statistical reports. (5%)
Other Information
Location: 1067 Bandera Rd, San Antonio, TX. Shift: Day. Telework: Not eligible. Travel: Up to 80%.
Salary Range: $2,963.76 - $3,946.25 monthly. Posting Number: 15917. Closing Date: 05/04/2026.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC provides reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility
Applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation on your first day of work.
#J-18808-Ljbffr