Bilingual Front Office Assistant
MedLink Georgia, Gainesville, GA, United States
Job Title
Front Office Assistant
Location
MedLink Gainesville
Organization
MedLink Georgia, Inc.
Job Type
Full-Time
About Us
MedLink Georgia is a community-based nonprofit organization providing high-quality, affordable primary care to patients across Northeast Georgia. At our location, we serve a diverse population with a focus on accessible, compassionate family medicine.
Position Overview
MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.
Key Responsibilities
Greet patients warmly and professionally upon arrival
Manage check-in and check-out processes
Schedule and confirm patient appointments
Verify insurance coverage and update patient records
Collect co-pays and outstanding balances
Answer multi-line phone system and route calls appropriately
Maintain patient confidentiality and adhere to HIPAA regulations
Support clinic operations by collaborating with providers and clinical staff
Qualifications
High school diploma or equivalent required
Previous experience in a medical front office or customer service role preferred
Familiarity with electronic medical records (eClinicalWorks experience is a plus)
Strong communication, organizational, and multitasking skills
Ability to work well under pressure in a fast-paced environment
Bilingual (English/Spanish) is required
Benefits
Competitive salary & benefits package
Supportive and team-oriented work environment
Opportunities for career growth
Meaningful work serving the local community
Join us at MedLink GA and make a difference in patient care!
Salary: $16.50 - $17.50 per hour
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Front Office Assistant
Location
MedLink Gainesville
Organization
MedLink Georgia, Inc.
Job Type
Full-Time
About Us
MedLink Georgia is a community-based nonprofit organization providing high-quality, affordable primary care to patients across Northeast Georgia. At our location, we serve a diverse population with a focus on accessible, compassionate family medicine.
Position Overview
MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.
Key Responsibilities
Greet patients warmly and professionally upon arrival
Manage check-in and check-out processes
Schedule and confirm patient appointments
Verify insurance coverage and update patient records
Collect co-pays and outstanding balances
Answer multi-line phone system and route calls appropriately
Maintain patient confidentiality and adhere to HIPAA regulations
Support clinic operations by collaborating with providers and clinical staff
Qualifications
High school diploma or equivalent required
Previous experience in a medical front office or customer service role preferred
Familiarity with electronic medical records (eClinicalWorks experience is a plus)
Strong communication, organizational, and multitasking skills
Ability to work well under pressure in a fast-paced environment
Bilingual (English/Spanish) is required
Benefits
Competitive salary & benefits package
Supportive and team-oriented work environment
Opportunities for career growth
Meaningful work serving the local community
Join us at MedLink GA and make a difference in patient care!
Salary: $16.50 - $17.50 per hour
#J-18808-Ljbffr