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Media Operations Specialist

C Spire, Ridgeland, MS, United States


Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary

“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.

As a Media Operations Specialist, you will play a critical role in executing, trafficking, and optimizing omnichannel marketing campaigns across traditional and digital media. This role partners closely with media strategy, creative, analytics, and business teams to ensure campaigns are delivered accurately, efficiently, and in alignment with C Spire’s brand standards—while continuously improving performance through data-driven insights.

Responsibilities

Execute, traffic, and optimize traditional media campaigns across broadcast and cable television, connected television (OTT/online video), radio, print, and out-of-home advertising

Build, measure, and continuously improve cross-channel campaign performance to drive engagement, efficiency, and revenue

Monitor and analyze campaign performance metrics across digital and traditional channels, including delivery, impressions, reach, frequency, GRPs, pacing, and spend

Apply performance insights to optimize creative execution, audience targeting, and budget allocation

Coordinate media trafficking and asset delivery, ensuring materials meet technical specifications, deadlines, and contractual requirements

Collaborate with internal partners—including web and UX/UI, social media, creative, analytics, and business line teams—to align messaging and campaign priorities

Serve as a liaison with media vendors, stations, publishers, and out-of-home partners to ensure accurate execution and timely reporting

Create and manage detailed project plans, media schedules, and trafficking timelines

Ensure all marketing materials comply with C Spire brand standards, legal requirements, and industry best practices

Support platform and system administration for media execution and reporting, including tagging, logs, affidavits, post-buy documentation, and invoicing

Partner with analytics teams to track KPIs, compile performance reports, and identify actionable optimization opportunities

Stay current on emerging media trends, including evolving TV measurement, OTT/CTV platforms, attribution models, and privacy-safe targeting approaches

Perform additional duties as assigned to support overall marketing objectives

This position is an exceptional opportunity to deepen expertise in omnichannel media operations, performance analytics, and campaign optimization. From Media Operations Specialist, you will have a strong springboard into leadership roles within marketing strategy, media, or digital experience at C Spire.

Qualifications
What You Will Bring

As a C Spire team member, you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external client experiences. To support our Marketing team, you will bring an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

In Addition To That, We Require

Bachelor’s degree in Marketing, Communications, Business, or a related discipline

Minimum of two years of experience in marketing, advertising, digital, or interactive marketing, including project management or related work

Proven experience with Adobe Ad Cloud or other demand-side advertising platforms

Experience using social media advertising tools such as Meta Ads Manager, LinkedIn Campaign Manager, and TikTok Ads Manager

Familiarity with digital analytics platforms including Adobe Analytics or Google Analytics

Experience with digital asset management and content management systems, including Adobe Experience Manager

Strong written and verbal communication skills with the ability to collaborate across multiple teams

Excellent organizational and project management skills with the ability to manage multiple initiatives simultaneously

Strong attention to detail and ability to thrive in a fast-paced, deadline-driven environment

Proficiency in Microsoft Word, Excel, and other standard business applications

We Will Give Special Consideration To Candidates Who Have

Experience in telecommunications, technology, or other performance-driven industries

Experience optimizing cross-channel digital and traditional media campaigns

Advanced experience with A/B testing and conversion rate optimization

SEO and keyword research experience

Experience with Adobe Ad Cloud or other demand-side advertising platforms

Experience with social media advertising tools like Meta Ads Manager, LinkedIn Campaign Manager, and TikTok Ads Manager

Experience with digital asset and content management systems, including Adobe Experience Manager

What You Will Gain
A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America’s Best Midsize Employers multiple times because of it.

For Our Full-time Employees, We Offer

Competitive Compensation Package

Blue Cross Blue Shield Health Insurance

Tuition Assistance Programs

Complimentary Wireless Service & Device*

401k Match

Teladoc Telemedicine

WellBeacon Wellness Program

Paid Talent Referral Opportunities

Tailored learning paths for every position

Physical Requirements And Working Conditions
Must be able to sit for long periods of time and use a computer keyboard and/or mouse while viewing a computer screen. Some travel may be required.

Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

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