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Operations Assistant Transportation and Trailer Operations

TEN (Transportation Equipment Network), Indianapolis, IN, United States


Operations Assistant – Transportation & Trailer Operations
Transportation Equipment Network (TEN)

Keep America Moving—One Trailer at a Time
Transportation Equipment Network (TEN) is the North American leader in transportation equipment and trailer solutions. With a fleet of over

80,000 trailers ,

240 service bays ,

118 mobile service trucks , and

430+ skilled mechanics , we deliver full‑service support that keeps our customers on the road and their businesses moving forward.

Now, we're looking for a detail‑oriented, hands‑on Operations Assistant to help keep our branch running smoothly.

What You'll Do
As an Operations Assistant, you'll be at the center of daily branch operations—balancing customer service, logistics, and hands‑on trailer coordination. You'll work closely with customers, maintenance teams, and vendors to ensure trailers are safe, ready, and moving on schedule.

Key Responsibilities

Receive and intake inbound trailers for returns and walk‑in repairs

Inspect outbound trailers to ensure quality and safety standards are met

Assess trailer damage and determine required maintenance or repairs

Create work orders and coordinate with the Maintenance team

Prepare customer estimates and invoices

Communicate rental and lease contract details and secure customer signatures

Coordinate trailer movement within the yard

Dispatch service truck mechanics or third‑party vendors as needed

Perform daily trailer and equipment inventory checks

Maintain cleanliness and organization of the branch and work areas

Stay up to date on safety regulations and industry standards

Promote and maintain a safe work environment

What We're Looking For

One to two years of experience in operations

Proficiency in Microsoft Office applications

Strong communication and customer service skills

Strong interpersonal skills

Organizational skills

Problem‑solving skills

Safety awareness

Aptitude for mechanical skills

Associate's degree preferred

Experience in the trailer/transportation industry preferred

Why Work at TEN?
We believe great work deserves great rewards. TEN offers a competitive compensation package and benefits designed to support your career and your well‑being:

Weekly pay

Medical, dental, vision & additional insurance programs

Generous paid time off and paid holidays

401(k) with company match and profit sharing

Equipment allowances, education reimbursement & certification programs

Employee recognition programs and service awards

Wellness incentives

TEN is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Ready to build a career that keeps the industry moving? Apply today!

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