Boathouse Assistant Manager at National Harbor Boathouse
Guest Services, Inc., Fort Washington, MD, United States
Oversee front desk operations and maximize efficient and service-oriented staff performance. Serve as a role model for employees by providing and promoting exceptional service. * Maintain awareness of safety issues, and report them immediately to your District Manager.* Complete other tasks as assigned by the General Manager, Area Manager, and Operations Manager. **SKILL AND KNOWLEDGE REQUIREMENTS** Ability to swim. 1-3 years of experience management required. Boating and/or marine related experience. Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
Ability to maintain confidentiality. * Experience and license for driving a motorboat preferred.Excellent interpersonal, administrative, telephone and other communications skills.
**PHYSICAL AND MENTAL REQUIREMENTS** Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Ability to stand for the entire workday and to climb steps regularly. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Physical presence at the job site is essential to perform job duties.
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Ability to maintain confidentiality. * Experience and license for driving a motorboat preferred.Excellent interpersonal, administrative, telephone and other communications skills.
**PHYSICAL AND MENTAL REQUIREMENTS** Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Ability to stand for the entire workday and to climb steps regularly. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Physical presence at the job site is essential to perform job duties.
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