Member Services Ambassador - PT
CCMC, Prosper, TX, United States
About the Community
This master planned community is currently under development and features a nature‑inspired lifestyle theme designed to encourage residents to connect with the world around them. Every homesite in the community will be situated within a five‑minute walk of a greenway or park. Much of the property will be preserved for open spaces and parks. Lakes with fishing piers connected by miles of hike‑and‑bike trails are central to the community’s plans, along with restorative landscapes that conserve and enhance the native plant species, conserve water resources and enrich wildlife. The community’s first major amenity area will feature a lazy river and pool complex, a lake with fishing piers, numerous indoor and outdoor social gathering areas, a unique creative play structure, and a fitness center.
Member Services Ambassador Responsibilities
The Member Services Ambassador provides office assistance, membership support and clerical administration for the community. This position is multi‑faced and supports the site management team in a variety of duties, including ensuring all callers, visitors and residents are greeted in a friendly and informative manner.
What you’ll accomplish
Greeting and assisting guests, answering phones, and directing calls
Noting accurate messages and directing them appropriately
Operating and maintaining office equipment
Drafting and proofreading a variety of association documents including maintenance work orders
Assisting owners with coordinating resident‑hosted events
Updating the association’s website and calendar
Receiving, preparing and delivering mail, packages and dry cleaning
Performing other administrative duties as needed
What we’re looking for
Customer service experience, knowledge of homeowner association operations preferred
Excellent telephone manner, with a commitment to the highest customer service possible
Ability to communicate effectively
A dynamic, professional individual with a strong sense of organization and attention to detail
Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
Ability to sit or stand for extended periods of time and lift up to 30 pounds
Must have a valid driver’s license in the state of employment
Flexibility to work after‑hours and weekends at community events as needed
Must pass a pre‑employment drug screen and background check
Driving Requirements
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
What we offer
Support Programs – Employee Assistance Program (EAP) and Calm Health.
As a part‑time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
Competitive pay, depending on experience
Most importantly, a caring team who is dedicated to your success!
#J-18808-Ljbffr
This master planned community is currently under development and features a nature‑inspired lifestyle theme designed to encourage residents to connect with the world around them. Every homesite in the community will be situated within a five‑minute walk of a greenway or park. Much of the property will be preserved for open spaces and parks. Lakes with fishing piers connected by miles of hike‑and‑bike trails are central to the community’s plans, along with restorative landscapes that conserve and enhance the native plant species, conserve water resources and enrich wildlife. The community’s first major amenity area will feature a lazy river and pool complex, a lake with fishing piers, numerous indoor and outdoor social gathering areas, a unique creative play structure, and a fitness center.
Member Services Ambassador Responsibilities
The Member Services Ambassador provides office assistance, membership support and clerical administration for the community. This position is multi‑faced and supports the site management team in a variety of duties, including ensuring all callers, visitors and residents are greeted in a friendly and informative manner.
What you’ll accomplish
Greeting and assisting guests, answering phones, and directing calls
Noting accurate messages and directing them appropriately
Operating and maintaining office equipment
Drafting and proofreading a variety of association documents including maintenance work orders
Assisting owners with coordinating resident‑hosted events
Updating the association’s website and calendar
Receiving, preparing and delivering mail, packages and dry cleaning
Performing other administrative duties as needed
What we’re looking for
Customer service experience, knowledge of homeowner association operations preferred
Excellent telephone manner, with a commitment to the highest customer service possible
Ability to communicate effectively
A dynamic, professional individual with a strong sense of organization and attention to detail
Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
Ability to sit or stand for extended periods of time and lift up to 30 pounds
Must have a valid driver’s license in the state of employment
Flexibility to work after‑hours and weekends at community events as needed
Must pass a pre‑employment drug screen and background check
Driving Requirements
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
What we offer
Support Programs – Employee Assistance Program (EAP) and Calm Health.
As a part‑time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
Competitive pay, depending on experience
Most importantly, a caring team who is dedicated to your success!
#J-18808-Ljbffr