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Surveillance Investigator I

Command Investigations, Lansing, MI, United States


Description
Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment.

Why Work With Us?
At Command Investigations, we are invested in you! We know, together, we can lead with excellence to provide top tier service with integrity that drives results.

Compensation
Pay: $20-25 per hour (depending on state).

Schedule
This is not a 9-5 job. Days of the week vary, and weekends, overtime, and holidays are typically required. Start times may be as early as 3:00-4:00 AM depending on case requirements but are typically 6:00 AM. 8-hour shifts are typical but can range up to 12-16 hours. There is no guarantee of hours or case assignments; schedules are flexible with advanced discussion and notification.

Location
On the road with potential overnight stays when necessary.

Growth Opportunities
Employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.

Benefits (Full Time)

Accrued paid time off

Medical, dental, vision, and life insurance

401(k) plan

Employee referral program

Paid travel time

Daily vehicle allowance

Reimbursement for case-related expenses

Overnight pay

Additional performance incentives – monthly hot-shot bonus and monthly tiered bonus program based on performance

Our benefits plan helps keep you and your family healthy, happy, and secure.

What You Will Do
Conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review.

Conduct surveillance by monitoring, tracking, and recording subjects during daily activities

Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion

Develop and execute pre-surveillance planning tailored to each location and case

Record and document investigative findings through video and detailed written reports

Capture subjects in a variety of environments, such as public spaces, events, and workplaces

Submit comprehensive reports and video evidence within required timeframes

Communicate consistently with team leaders regarding positions, observations, and tactical strategy

Utilize digital surveillance equipment, web-based technology, and investigative software

Maintain confidentiality and professionalism while representing Command Investigations

Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations

Required Equipment

Reliable vehicle with legal dark tint

Smartphone

Laptop with Microsoft Word

Digital camcorder with date/time stamp and upload capability

Covert camera of choice

Tripod/monopod

SD cards (if applicable)

What We Are Looking For

Highly observant and detail-oriented individuals

Strong sense of integrity, independence, and reliability

Excellent judgment and situational awareness

Adaptability to changing environments and case demands

Self-motivated professionals who can work autonomously

Strong written and verbal communication skills

Professional demeanor with a commitment to discretion and client confidentiality

Eagerness to learn and grow within the investigative industry

What You Will Bring

0-1 years of experience required

Must be 21 years of age or older

Valid driver’s license with clean DMV record

High school diploma or equivalent required

College degree preferred

Computer skills including the ability to upload video and still images from a camera into an electronic system

Must carry personal auto insurance with liability limits of 100k/300k/100k

Proficient reading skills and ability to follow directions required

Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required.

Ability to work holidays, weekends, and overtime required

Regular, predictable, and full attendance, as assigned, is an essential function of the job

Willingness to travel and work the required schedule, starting as early as 3:00 AM

Complete a Command Investigations, LLC employment application.

Physical Requirements
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be required to remember and understand certain instructions, guidelines, or other information.

The employee should have the ability to lift up to and including 25 lbs (11.34 kg) on occasion.

The employee will be required to sit, stand, and/or walk for long periods at a time.

The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard.

Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.

About Command Investigations
Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.

Equal Opportunity Employer
Command Investigations, LLC is an Equal Opportunity Employer.

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