Technical Account Manager - Physical Security Solutions
K Group Companies, Frankfort, KY, United States
Technical Account Manager - Physical Security Solutions
4 days ago Be among the first 25 applicants
Technical Account Manager Overview
We are seeking a Technical Account Manager with a strong background in physical security systems, including CCTV, intrusion detection, access control, and emergency nurse call systems. This individual will serve as the primary liaison between our company and our clients, driving growth by identifying opportunities, building relationships, and ensuring our solutions align with client needs. This role requires a balance of technical expertise, account management, and consultative sales, supporting both existing client accounts and new business opportunities.
Responsibilities
Develop and manage client relationships, serving as the primary point of contact for key accounts
Generate new business opportunities by expanding within existing accounts
Collaborate with clients to understand business challenges and align solutions across physical security and managed services
Leverage knowledge of CCTV, intrusion, fire, and nurse call systems to design tailored solutions
Stay current with new security technologies, products, and industry trends to advise clients effectively
Partner with technical teams to ensure client needs are accurately translated into deliverables
Identify opportunities for up‑selling and cross‑selling across the security and IT service portfolio
Qualifications
2‑4 years of technical sales or account management experience in security or related industries
Strong knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems
Must have experience in account management
Excellent communication and relationship‑building skills
Be able to work in a fast‑paced environment
Strong technical aptitude with digital and security technologies
Commercially minded with a focus on delivering measurable client and business outcomes
About K Group Companies
K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.
Why Work Here?
"Great, focused, team environment."
For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.
As a local, 3rd generation family‑owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other! Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!
Compensation and Benefits
Competitive base salary based on experience
Bonus and commission programs
Paid Time Off (PTO)
Volunteer Paid Time Off (VTO)
100% employer paid family health insurance premium
100% employer paid disability insurance
100% employer paid dental & vision insurance
401k with Safe Harbor contributions from company annually
Profit sharing opportunities
Seniority Level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at K Group Companies by 2x
Get notified about new Technical Account Manager jobs in Ohio, United States
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4 days ago Be among the first 25 applicants
Technical Account Manager Overview
We are seeking a Technical Account Manager with a strong background in physical security systems, including CCTV, intrusion detection, access control, and emergency nurse call systems. This individual will serve as the primary liaison between our company and our clients, driving growth by identifying opportunities, building relationships, and ensuring our solutions align with client needs. This role requires a balance of technical expertise, account management, and consultative sales, supporting both existing client accounts and new business opportunities.
Responsibilities
Develop and manage client relationships, serving as the primary point of contact for key accounts
Generate new business opportunities by expanding within existing accounts
Collaborate with clients to understand business challenges and align solutions across physical security and managed services
Leverage knowledge of CCTV, intrusion, fire, and nurse call systems to design tailored solutions
Stay current with new security technologies, products, and industry trends to advise clients effectively
Partner with technical teams to ensure client needs are accurately translated into deliverables
Identify opportunities for up‑selling and cross‑selling across the security and IT service portfolio
Qualifications
2‑4 years of technical sales or account management experience in security or related industries
Strong knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems
Must have experience in account management
Excellent communication and relationship‑building skills
Be able to work in a fast‑paced environment
Strong technical aptitude with digital and security technologies
Commercially minded with a focus on delivering measurable client and business outcomes
About K Group Companies
K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.
Why Work Here?
"Great, focused, team environment."
For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.
As a local, 3rd generation family‑owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other! Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!
Compensation and Benefits
Competitive base salary based on experience
Bonus and commission programs
Paid Time Off (PTO)
Volunteer Paid Time Off (VTO)
100% employer paid family health insurance premium
100% employer paid disability insurance
100% employer paid dental & vision insurance
401k with Safe Harbor contributions from company annually
Profit sharing opportunities
Seniority Level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at K Group Companies by 2x
Get notified about new Technical Account Manager jobs in Ohio, United States
#J-18808-Ljbffr