Night Shift Administrative Assistant
System One, Lynchburg, VA, United States
Job Title
Night Shift Administrative Assistant
Location
Lynchburg, Virginia
Type
Contract
Compensation
$21 - $28 hourly
Contractor Work Model
Onsite
Overview
System One has an immediate need for multiple Night Shift Administrative Assistants in Lynchburg, VA.
Shift Structure & Coverage
After-Hours Shifts 3-4 days a week:
Evening Shift: 4:30 PM – 12:30 AM
Overnight Shift: 12:00 AM – 8:00 AM
Key Responsibilities
Arrive on time and ready to assume shift responsibilities
Perform thorough shift turnover with the outgoing attendant
Answer incoming phone calls promptly at all times
Document new issues using a standard intake form during the initial call
Enter issue details into the designated online system
Contact appropriate on-call personnel (Electrical, Mechanical, or Software) based on caller input, using the daily on-call list
Notify the designated Issue Manager for the day when issues require War Room handling
Draft and send emails to customers and distribution lists to request approval to work issues from the War Room, using a standard email template
Include initial cost estimates provided by the Issue Manager, when required
If an issue is approved for War Room handling:
Support troubleshooting efforts by taking notes and recording discussions
Answer phones and log updates in the system
Provide status updates via email to the OCC and other stakeholders at designated times
Set up and manage conference calls
Perform end-of-shift turnover with the incoming attendant to ensure continuity
Required Skills & Qualifications
Exceptional verbal and written communication skills
Strong attention to detail and ability to document information accurately
Ability to remain calm, organized, and professional in a fast‑paced or high‑pressure environment
Proficiency with the following tools:
Microsoft Outlook (email and meeting scheduling)
Microsoft Word (document creation and editing)
Microsoft Teams (chat, calls, and conference coordination)
Browser‑based data entry and collaboration systems / web applications
Additional Notes
This is a temporary, shift‑based role requiring evening, overnight, weekend, and holiday availability
Consistency and reliability are critical due to the 24/7 nature of operations
Local candidates are required for on‑site coverage
Company Information
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
Equal Opportunity Employer
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Reference
Ref: #161-Managed Staffing Charlotte
#J-18808-Ljbffr
Night Shift Administrative Assistant
Location
Lynchburg, Virginia
Type
Contract
Compensation
$21 - $28 hourly
Contractor Work Model
Onsite
Overview
System One has an immediate need for multiple Night Shift Administrative Assistants in Lynchburg, VA.
Shift Structure & Coverage
After-Hours Shifts 3-4 days a week:
Evening Shift: 4:30 PM – 12:30 AM
Overnight Shift: 12:00 AM – 8:00 AM
Key Responsibilities
Arrive on time and ready to assume shift responsibilities
Perform thorough shift turnover with the outgoing attendant
Answer incoming phone calls promptly at all times
Document new issues using a standard intake form during the initial call
Enter issue details into the designated online system
Contact appropriate on-call personnel (Electrical, Mechanical, or Software) based on caller input, using the daily on-call list
Notify the designated Issue Manager for the day when issues require War Room handling
Draft and send emails to customers and distribution lists to request approval to work issues from the War Room, using a standard email template
Include initial cost estimates provided by the Issue Manager, when required
If an issue is approved for War Room handling:
Support troubleshooting efforts by taking notes and recording discussions
Answer phones and log updates in the system
Provide status updates via email to the OCC and other stakeholders at designated times
Set up and manage conference calls
Perform end-of-shift turnover with the incoming attendant to ensure continuity
Required Skills & Qualifications
Exceptional verbal and written communication skills
Strong attention to detail and ability to document information accurately
Ability to remain calm, organized, and professional in a fast‑paced or high‑pressure environment
Proficiency with the following tools:
Microsoft Outlook (email and meeting scheduling)
Microsoft Word (document creation and editing)
Microsoft Teams (chat, calls, and conference coordination)
Browser‑based data entry and collaboration systems / web applications
Additional Notes
This is a temporary, shift‑based role requiring evening, overnight, weekend, and holiday availability
Consistency and reliability are critical due to the 24/7 nature of operations
Local candidates are required for on‑site coverage
Company Information
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
Equal Opportunity Employer
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Reference
Ref: #161-Managed Staffing Charlotte
#J-18808-Ljbffr