Shift Leader.
Workstream, Newark, DE, United States
ESSENTIAL FUNCTIONS
Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.
Knowledgeable and proficient in each position within the café.
Successfully completed the Café Basics Training Program and Certified Trainer Program.
Ensures each station is operating to Tropical Smoothie Café’s standards.
Trains and coaches crew members during each shift to ensure brand standards are upheld.
Uses tools to accomplish goals, manage labor and control inventory.
Performs any additional tasks necessary to run the café.
REQUIRED EXPERIENCE
Experienced Tropical Smoothie Café Crew Member.
Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTS
Must be 18 years of age or older.
Continuous standing and walking throughout the duration of each shift.
Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash.
Constant face‑to‑face interactions with crew members and customers.
Safely navigate in a fast‑paced café environment.
Ability to multi‑task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
Most shifts are between six to eight hours, but this may vary.
Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.
Lead Crew Members by demonstrating Tropical Smoothie Café core values in all interactions.
Comply with the Tropical Smoothie Café uniform and personal hygiene policies for each shift.
Fun, fast‑paced, upbeat environment with no fryers!
#J-18808-Ljbffr
Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.
Knowledgeable and proficient in each position within the café.
Successfully completed the Café Basics Training Program and Certified Trainer Program.
Ensures each station is operating to Tropical Smoothie Café’s standards.
Trains and coaches crew members during each shift to ensure brand standards are upheld.
Uses tools to accomplish goals, manage labor and control inventory.
Performs any additional tasks necessary to run the café.
REQUIRED EXPERIENCE
Experienced Tropical Smoothie Café Crew Member.
Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTS
Must be 18 years of age or older.
Continuous standing and walking throughout the duration of each shift.
Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash.
Constant face‑to‑face interactions with crew members and customers.
Safely navigate in a fast‑paced café environment.
Ability to multi‑task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
Most shifts are between six to eight hours, but this may vary.
Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.
Lead Crew Members by demonstrating Tropical Smoothie Café core values in all interactions.
Comply with the Tropical Smoothie Café uniform and personal hygiene policies for each shift.
Fun, fast‑paced, upbeat environment with no fryers!
#J-18808-Ljbffr