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Retail Store Management Trainee - 0467

FirstCash, Corpus Christi, TX, United States


Overview

Pay: $14.00 to $22.40 per hour. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.
Position Summary

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment. The Store Manager Trainee will work with the Store Manager to analyze store financial statements, commit to asset protection, promote the business, and target new customer acquisitions. Work includes a variety of jewelry and general merchandise products.
The position offers an hourly wage, with potential commission based on productivity and a bonus based on store performance. Actual pay varies by location, qualifications, and experience.
Responsibilities

Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
Monitor and assist in training Pawnbrokers to meet FirstCash standards.
Recruit top talent through company-prescribed channels.
Open and close the store, manage cash drawers and merchandise, and protect company assets according to procedures.
Maintain asset protection through inventory control, safety procedures, documentation, and securing customer loans.
Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
Evaluate financial statements and drive profitability through communication and goal-setting.
Ensure operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to ensure value and integrity of loans.
Complete assigned tasks and training for self-development as requested.
Communicate clearly with employees about the store’s mission and profit objectives.
Remain up-to-date on product knowledge.
The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Demonstrated ability to effectively supervise others.
Ability to work with firearms and to become firearms certified.
Employees may assist customers exterior to the building or retrieve products from exterior storage.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Should be able to work in multiple locations as business needs dictate.
Flexible retail schedule including weekends and holidays.
Store Manager Trainee will work 45+ hours a week; hours are not guaranteed.
Computer literate and able to operate POS systems and common office machines.
Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
Analytical skills; cash handling experience required.
Ability to work independently with minimal supervision; strong work ethic and business sense.
Commission Plan Information

The commission incentive plan is proprietary to FirstCash. Store Manager Trainees have the potential to earn 2-8% commission based on personal gross profit. Additional details are provided during the interview process.
Benefits & Perks

Comprehensive medical, dental, vision, life, supplemental, and voluntary options (eligibility required).
Typical store hours are 9:00 AM to 6:00 PM; many stores are closed on Sundays.
Earned Wage Access program available from day two of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
Unlimited commission above hourly base rate.
Vacation: 1 week after six months, 1 additional week after 1 year, 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted for local requirements).
Sick/personal time as per policy and local regulations (8 hours after 6 months; 16 hours per anniversary from years 2-5; 24 hours after year 5).
Employee discounts on day one of active employment.
Tuition reimbursement up to $2,000 per year for full-time employees.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto-enrollment in the FirstCash 401k program after six months of employment.
Access to FirstCash Pet Insurance.
Equal Opportunity

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities.
Pay rates will comply with local minimum wage requirements. Other employment policies may apply and are subject to change at any time.

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