Dutch Reservations Agent For Trivago - Work In Athens - Paid Relocation

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Reservations Agent to work closely with Trivago in vibrant Athens, Greece. This role includes paid relocation, allowing you to immerse yourself in a dynamic work environment while providing outstanding service to Dutch-speaking clients. You will assist customers with their hotel bookings, ensuring seamless communication and high customer satisfaction.

Key Responsibilities

Manage hotel reservations for Dutch-speaking clients via phone, email, and chat using the Trivago platform

Provide accurate information about hotels, pricing, amenities, and special offers to support clients' booking decisions

Confirm booking details promptly and ensure smooth transaction processes

Handle customer questions and resolve any booking-related issues professionally and efficiently

Maintain comprehensive records of bookings and client interactions in CRM systems

Keep up-to-date with industry trends, hotel inventory, and Trivago updates to deliver optimal customer experience

Requirements

Fluent in Dutch (written and spoken); proficiency in English is an advantage

Prior experience in hotel reservations, customer service, or working with Trivago or similar platforms is preferred

Strong enthusiasm for travel and knowledge of the hospitality sector

Excellent communication and problem-solving skills focused on customer satisfaction

Proficiency with CRM systems and standard office software

Self-driven, organized, and able to work independently in a fast-paced environment

Willingness to relocate to Athens, Greece, with full paid relocation support provided

Benefits

Competitive Monthly

Fully Paid Relocation Package

Monthly Performance BonusFully Paid Training

Health Insurance

2 Extra Salaries Per Year

And Much More..

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