Shipping & Receiving Associate
Americold Logistics, LLC., Gainesville, GA, United States
Primary Responsibility
Under general supervision, the Shipping and Receiving Associate will keep records on incoming and outgoing shipments by providing information, direction, and scheduling regarding product acceptance, delivery, and storage.
What You’ll Do
Work with others and representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
Contact carrier representatives to make arrangements and issue instructions for shipping and delivery of materials.
Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.
Resolve issues related to overages, shortages, and damages.
Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
Prepare documents, such as work orders, bills of lading, and shipping orders to route materials.
Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and record‑keeping purposes.
Contact customers to resolve discrepancies.
Maintain correspondence with customers, including receipts, invoices (if required), and tallies.
Document all correspondence.
Provide assistance in answering the telephone, resolving distribution center problems, and providing backup to the warehouse.
In conjunction with distribution, schedule deliveries.
Follow attendance policy, show up for work on time and be ready to work assigned shift.
Other duties as requested.
What Experience And Education You Need
High school diploma or general education degree (GED) preferred, or at least one year related work experience.
What Could Set You Apart
Ability to work in a fast‑paced, deadline‑oriented environment.
Ability to add, subtract, multiply and divide whole numbers, fractions, and decimals.
Good customer service skills.
Ability to communicate effectively with a variety of individuals.
Attention to detail.
Capacity to collaborate with coworkers without exhibiting extreme behavior, reasoning, negotiating, instructing, persuading, or speaking with others, and responding appropriately to constructive feedback.
Experience with Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
Physical Requirements
Requires the ability to sit for long periods of time, with frequent interruptions.
Requires several hours per day of sitting, getting up and down from chairs, and reaching or bending.
Requires manual dexterity with normal hand and finger movements for typical office work.
Tasting, hearing, and seeing are important elements of completing assigned tasks.
May require travel by automobile and airplane for business purposes.
May require visit to facility operations in temperatures at or below freezing.
May carry loads related to travel and occasionally lift, carry, position or move objects weighing up to 20 pounds.
Requires the use of various electronic tools.
Requires ability to collaborate with coworkers without exhibiting extreme behavior.
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others, and responding appropriately to constructive feedback from executive management.
Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
What We Offer
U.S. Only: Our benefits include medical/dental/vision insurance, STD/LTD coverage, a 401(k) with company match, FSA, life insurance, EAP, and paid time off, some of which may vary depending on the particular position and whether it is covered by a collective bargaining agreement (CBA).
Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
EOE/AA M/F/D/V DFW.
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Under general supervision, the Shipping and Receiving Associate will keep records on incoming and outgoing shipments by providing information, direction, and scheduling regarding product acceptance, delivery, and storage.
What You’ll Do
Work with others and representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
Contact carrier representatives to make arrangements and issue instructions for shipping and delivery of materials.
Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.
Resolve issues related to overages, shortages, and damages.
Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
Prepare documents, such as work orders, bills of lading, and shipping orders to route materials.
Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and record‑keeping purposes.
Contact customers to resolve discrepancies.
Maintain correspondence with customers, including receipts, invoices (if required), and tallies.
Document all correspondence.
Provide assistance in answering the telephone, resolving distribution center problems, and providing backup to the warehouse.
In conjunction with distribution, schedule deliveries.
Follow attendance policy, show up for work on time and be ready to work assigned shift.
Other duties as requested.
What Experience And Education You Need
High school diploma or general education degree (GED) preferred, or at least one year related work experience.
What Could Set You Apart
Ability to work in a fast‑paced, deadline‑oriented environment.
Ability to add, subtract, multiply and divide whole numbers, fractions, and decimals.
Good customer service skills.
Ability to communicate effectively with a variety of individuals.
Attention to detail.
Capacity to collaborate with coworkers without exhibiting extreme behavior, reasoning, negotiating, instructing, persuading, or speaking with others, and responding appropriately to constructive feedback.
Experience with Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
Physical Requirements
Requires the ability to sit for long periods of time, with frequent interruptions.
Requires several hours per day of sitting, getting up and down from chairs, and reaching or bending.
Requires manual dexterity with normal hand and finger movements for typical office work.
Tasting, hearing, and seeing are important elements of completing assigned tasks.
May require travel by automobile and airplane for business purposes.
May require visit to facility operations in temperatures at or below freezing.
May carry loads related to travel and occasionally lift, carry, position or move objects weighing up to 20 pounds.
Requires the use of various electronic tools.
Requires ability to collaborate with coworkers without exhibiting extreme behavior.
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others, and responding appropriately to constructive feedback from executive management.
Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
What We Offer
U.S. Only: Our benefits include medical/dental/vision insurance, STD/LTD coverage, a 401(k) with company match, FSA, life insurance, EAP, and paid time off, some of which may vary depending on the particular position and whether it is covered by a collective bargaining agreement (CBA).
Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
EOE/AA M/F/D/V DFW.
#J-18808-Ljbffr