Customer Service Clerk
Locweld - A Stella-Jones Company, Brierfield, AL, United States
Overview
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact. We are seeking a qualified
Customer Service Clerk
to join our team in
Warsaw, Virginia
or
Brierfield, Alabama . This position is a clerical support role which delivers the highest level of service in providing order processing support to the Customer Service team.
Responsibilities
Accurately enters and reviews sales orders within 24 hours
Inputs customer and sales data into processing system according to company procedures
Ensures all proper paperwork is filed in customer folders to meet department policy
Provides backup coverage for Account Representative/Specialists
Assists with special projects/reporting as assigned
Supports invoicing customers, invoicing freight, and matching records for payment
Develops and maintains detailed written desk instructions covering all major responsibilities
May perform additional clerical responsibilities including mail distribution, filing, and general administrative tasks
Participates and contributes to company safety program
Performs other related duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications
Education: High School Diploma
Experience: Three to six months related experience and/or training; previous clerical support experience
License/Certification: N/A
Knowledge, Skills And Abilities
Advance proficiency in Microsoft Suite
Strong organizational skills, proactive attitude with exceptional attention to detail
Capability to multi-task and work under pressure of deadlines
Ability to work in a team environment and interface interdepartmentally
Employee Benefits
The security of working for a company designated as an essential workplace
Comprehensive total benefits package with 3 medical plans to choose from
Several company-paid benefits including:
Dental and Vision coverage
Life insurance and Accidental Death & Dismemberment (AD&D) policies
Long-Term Disability Coverage
Access to a robust employee assistance program
Competitive compensation
Annual bonus program opportunity
401(k) savings plan with generous Company match (150% on the first 4% deferred)
2 weeks paid vacation and 9 holidays
Career advancement opportunities
Ability to purchase Company stock
Equal Opportunity Employer/Veterans/Disabled
#J-18808-Ljbffr
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact. We are seeking a qualified
Customer Service Clerk
to join our team in
Warsaw, Virginia
or
Brierfield, Alabama . This position is a clerical support role which delivers the highest level of service in providing order processing support to the Customer Service team.
Responsibilities
Accurately enters and reviews sales orders within 24 hours
Inputs customer and sales data into processing system according to company procedures
Ensures all proper paperwork is filed in customer folders to meet department policy
Provides backup coverage for Account Representative/Specialists
Assists with special projects/reporting as assigned
Supports invoicing customers, invoicing freight, and matching records for payment
Develops and maintains detailed written desk instructions covering all major responsibilities
May perform additional clerical responsibilities including mail distribution, filing, and general administrative tasks
Participates and contributes to company safety program
Performs other related duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications
Education: High School Diploma
Experience: Three to six months related experience and/or training; previous clerical support experience
License/Certification: N/A
Knowledge, Skills And Abilities
Advance proficiency in Microsoft Suite
Strong organizational skills, proactive attitude with exceptional attention to detail
Capability to multi-task and work under pressure of deadlines
Ability to work in a team environment and interface interdepartmentally
Employee Benefits
The security of working for a company designated as an essential workplace
Comprehensive total benefits package with 3 medical plans to choose from
Several company-paid benefits including:
Dental and Vision coverage
Life insurance and Accidental Death & Dismemberment (AD&D) policies
Long-Term Disability Coverage
Access to a robust employee assistance program
Competitive compensation
Annual bonus program opportunity
401(k) savings plan with generous Company match (150% on the first 4% deferred)
2 weeks paid vacation and 9 holidays
Career advancement opportunities
Ability to purchase Company stock
Equal Opportunity Employer/Veterans/Disabled
#J-18808-Ljbffr