Revenue Cycle Specialist Front-End
Southcoast Health, New Bedford, MA, United States
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is a mission — it’s our way of life, and you’ll be at the heart of it.
Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. The organization emphasizes inclusive, ethical workplaces where highly skilled caregivers offer world‑class, comprehensive healthcare close to home.
$800 new hire sign‑on bonus for this position (rehires more than 1 year also eligible)
Hours: 32 hrs
Shift: Night shift, 11:15 pm – 7:15 am with weekend and holiday rotation
Location: St. Luke's Hospital – New Bedford, MA
Benefits
A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package
Employee Wellbeing Program
403(b) Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hrs
Responsibilities
Under the general supervision of the Team Leader, the Front‑End Revenue Cycle Specialist handles patient registration, insurance verification, pre‑registration, and point‑of‑service collections. They ensure accurate patient data, educate patients on financial responsibilities, and perform financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination. The role also involves customer service, regulatory compliance, and collaboration with clinical and revenue cycle teams. This position is required to provide on‑site coverage at public arrival desks and the Emergency Department.
Qualifications
Completion of four years of high school plus additional courses or training required; Associate’s degree preferred
Medical Terminology Certificate preferred
Excellent communication and interpersonal skills
Strong computer skills, including medical based programs
Proficiency with Word, Excel, and other software programs preferred
Over three years of related health‑care experience, including working with third‑party payers preferred
CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged
Must be fully vaccinated against seasonal influenza and the COVID‑19 virus, or be exempt for medical or personal reasons by signing a statement certifying that you choose to be exempt from vaccination once hired
Compensation & Pay Range
Pay rate will be determined based on level of experience.
USD $17.86 – $28.76 per hour.
Rotation Schedule Requirement
Every other weekend and every other holiday.
Southcoast Health is an Equal Opportunity Employer.
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Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is a mission — it’s our way of life, and you’ll be at the heart of it.
Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. The organization emphasizes inclusive, ethical workplaces where highly skilled caregivers offer world‑class, comprehensive healthcare close to home.
$800 new hire sign‑on bonus for this position (rehires more than 1 year also eligible)
Hours: 32 hrs
Shift: Night shift, 11:15 pm – 7:15 am with weekend and holiday rotation
Location: St. Luke's Hospital – New Bedford, MA
Benefits
A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package
Employee Wellbeing Program
403(b) Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hrs
Responsibilities
Under the general supervision of the Team Leader, the Front‑End Revenue Cycle Specialist handles patient registration, insurance verification, pre‑registration, and point‑of‑service collections. They ensure accurate patient data, educate patients on financial responsibilities, and perform financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination. The role also involves customer service, regulatory compliance, and collaboration with clinical and revenue cycle teams. This position is required to provide on‑site coverage at public arrival desks and the Emergency Department.
Qualifications
Completion of four years of high school plus additional courses or training required; Associate’s degree preferred
Medical Terminology Certificate preferred
Excellent communication and interpersonal skills
Strong computer skills, including medical based programs
Proficiency with Word, Excel, and other software programs preferred
Over three years of related health‑care experience, including working with third‑party payers preferred
CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged
Must be fully vaccinated against seasonal influenza and the COVID‑19 virus, or be exempt for medical or personal reasons by signing a statement certifying that you choose to be exempt from vaccination once hired
Compensation & Pay Range
Pay rate will be determined based on level of experience.
USD $17.86 – $28.76 per hour.
Rotation Schedule Requirement
Every other weekend and every other holiday.
Southcoast Health is an Equal Opportunity Employer.
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