Receiving Assistant
Natural Grocers by Vitamin Cottage, Colorado Springs, CO, United States
Job in a Nutshell
The Receiving Assistant assists the Receiving Manager in operating the receiving department. Salary: USD $19.50 per hour.
Responsibilities
Providing world‑class customer service as a number one priority.
Exemplifying integrity, responsibility, and excellence and adhering to all policies.
Assisting the receiving department manager in accurately receiving all incoming products, including date, accuracy and damage checking.
Scanning all incoming and outgoing product.
Staging products for efficient delivery to the sales floor.
Processing POs, RPOs, mispicks, invoices and paperwork timely and accurately.
Researching and processing all discrepancies.
Communicating with department managers regarding delivery issues and vendor out‑of‑stocks.
Following up on special orders.
Operating a forklift and pallet jack as required.
Maintaining a clean and organized back room.
Working with department managers to address performance issues within the department.
Supporting store opening and closing activities, including Daily Sales Report (DSR), cash handling and cashier closeout responsibilities.
Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
Maintaining the safety and security of customers and employees.
Assisting in training and monitoring of department personnel, including assigning tasks and following up.
Taking initiative to provide additional help and backup in the store, including backup on the sales floor when receiving duties are complete.
Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
Continuously increasing product knowledge.
Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
Working a schedule based on store needs, which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.
Qualifications
High School diploma, GED or equivalent preferred.
One year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
One year of experience supervising others preferred.
Ability to obtain forklift certification.
Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Possess a sense of urgency in the completion of tasks.
Possess excellent customer service skills.
Highly organized with great attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficient in MS Word, Excel and Outlook.
Benefits
Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 holidays (stores closed)
Paid Time Off (sick days and vacation) that increases with tenure
Paid Nutrition Education
good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, scheduled pay increases
Advancement opportunities and career development
Health and wellness program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, dental and vision insurance (full‑time crew members)
Paid parental leave (full‑time crew members)
Paid medical leave through company paid short‑term disability insurance (full‑time crew members)
Company paid short‑term disability insurance (full‑time crew members)
Company paid life insurance (full‑time crew members)
Voluntary benefits including hospital indemnity, accident insurance, long‑term disability insurance, term life insurance (full‑time crew members)
Retirement savings plan (401(k)) with discretionary company match (full‑time crew members)
Healthcare and dependent care flexible spending account (FSA) (full‑time crew members)
Health savings account (HSA) with company match (full‑time crew members)
Diversity Statement
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our crew is diverse in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, thoughts, and ideas. We welcome everyone who would like to join us in this mission.
Physical Capabilities and Environmental Demands
N = Never, O = Occasional (1–33% of time), F = Frequent (34–66% of time), C = Constant (67–100% of time).
Physical Requirements
Ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11–20 lbs., occasionally lift or carry 21–50 lbs., and occasionally lift or carry 51–100 lbs. with a team lift.
Ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16–100 lbs.
Ability to occasionally use the computer for data entry and the use of a mouse.
Ability to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
Ability to frequently reach above chest.
Ability to occasionally sit, squat, kneel, and climb as needed.
Environmental Requirements
Ability to frequently work with sharp tools and equipment, dust, fumes, and a congested worksite.
Ability to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
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The Receiving Assistant assists the Receiving Manager in operating the receiving department. Salary: USD $19.50 per hour.
Responsibilities
Providing world‑class customer service as a number one priority.
Exemplifying integrity, responsibility, and excellence and adhering to all policies.
Assisting the receiving department manager in accurately receiving all incoming products, including date, accuracy and damage checking.
Scanning all incoming and outgoing product.
Staging products for efficient delivery to the sales floor.
Processing POs, RPOs, mispicks, invoices and paperwork timely and accurately.
Researching and processing all discrepancies.
Communicating with department managers regarding delivery issues and vendor out‑of‑stocks.
Following up on special orders.
Operating a forklift and pallet jack as required.
Maintaining a clean and organized back room.
Working with department managers to address performance issues within the department.
Supporting store opening and closing activities, including Daily Sales Report (DSR), cash handling and cashier closeout responsibilities.
Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
Maintaining the safety and security of customers and employees.
Assisting in training and monitoring of department personnel, including assigning tasks and following up.
Taking initiative to provide additional help and backup in the store, including backup on the sales floor when receiving duties are complete.
Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
Continuously increasing product knowledge.
Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
Working a schedule based on store needs, which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.
Qualifications
High School diploma, GED or equivalent preferred.
One year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
One year of experience supervising others preferred.
Ability to obtain forklift certification.
Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Possess a sense of urgency in the completion of tasks.
Possess excellent customer service skills.
Highly organized with great attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficient in MS Word, Excel and Outlook.
Benefits
Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 holidays (stores closed)
Paid Time Off (sick days and vacation) that increases with tenure
Paid Nutrition Education
good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, scheduled pay increases
Advancement opportunities and career development
Health and wellness program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, dental and vision insurance (full‑time crew members)
Paid parental leave (full‑time crew members)
Paid medical leave through company paid short‑term disability insurance (full‑time crew members)
Company paid short‑term disability insurance (full‑time crew members)
Company paid life insurance (full‑time crew members)
Voluntary benefits including hospital indemnity, accident insurance, long‑term disability insurance, term life insurance (full‑time crew members)
Retirement savings plan (401(k)) with discretionary company match (full‑time crew members)
Healthcare and dependent care flexible spending account (FSA) (full‑time crew members)
Health savings account (HSA) with company match (full‑time crew members)
Diversity Statement
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our crew is diverse in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, thoughts, and ideas. We welcome everyone who would like to join us in this mission.
Physical Capabilities and Environmental Demands
N = Never, O = Occasional (1–33% of time), F = Frequent (34–66% of time), C = Constant (67–100% of time).
Physical Requirements
Ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11–20 lbs., occasionally lift or carry 21–50 lbs., and occasionally lift or carry 51–100 lbs. with a team lift.
Ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16–100 lbs.
Ability to occasionally use the computer for data entry and the use of a mouse.
Ability to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
Ability to frequently reach above chest.
Ability to occasionally sit, squat, kneel, and climb as needed.
Environmental Requirements
Ability to frequently work with sharp tools and equipment, dust, fumes, and a congested worksite.
Ability to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
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