
Communications Operator
NKC Health, Kansas City, MO, United States
Responsibilities
Under the direction of the Communications Department Supervisor, demonstrates operational effectiveness regarding daily processes required to support the Communications office, Mail room, and overall hospital functions.
Complete and accurate handling of all emergency situations, through monitoring hospital alarms.
Answering the switchboard and paging for overhead announcements.
Awareness and implementation of policy and procedure of all hospital emergency codes.
Experience
Experience with high volume attendant console systems- Preferred
Experience with high speed mail equipment-
Preferred
Special Skills
Ability to respond quickly to urgent needs while monitoring multiple programs.
Effective written, verbal communication, and interpersonal skills.
Analytical and problem-solving skills.
Available to work within 24/7 hospital setting.
May be cross‑trained to work both mail room (which requires extensive walking and excellent memorization skills) and Communications responsibilities (which requires the ability to sit for extended periods of time, responding quickly to urgent needs while monitoring multiple programs).
Education
High School or Equivalent-
Preferred
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Under the direction of the Communications Department Supervisor, demonstrates operational effectiveness regarding daily processes required to support the Communications office, Mail room, and overall hospital functions.
Complete and accurate handling of all emergency situations, through monitoring hospital alarms.
Answering the switchboard and paging for overhead announcements.
Awareness and implementation of policy and procedure of all hospital emergency codes.
Experience
Experience with high volume attendant console systems- Preferred
Experience with high speed mail equipment-
Preferred
Special Skills
Ability to respond quickly to urgent needs while monitoring multiple programs.
Effective written, verbal communication, and interpersonal skills.
Analytical and problem-solving skills.
Available to work within 24/7 hospital setting.
May be cross‑trained to work both mail room (which requires extensive walking and excellent memorization skills) and Communications responsibilities (which requires the ability to sit for extended periods of time, responding quickly to urgent needs while monitoring multiple programs).
Education
High School or Equivalent-
Preferred
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